- Beyond Remote Support, Focus on Problem, Not on Getting to It — Solving a tricky problem on a remote box is often not as hard as getting to that problem. Helping a newbie to obtain, install and run a remote assistance program sometimes may be harder than resolving the original problem. A remote assistance application has got to be something really easy, not harder than making just a few mouse clicks. This idea was picked up by Data Apples Corp., and they came up with…
- CC File Transfer, File Exchange Made Easy — Doesn’t it drive you crazy that to just swap a few files with your friends you’d have to be a computer expert, capable of deploying a file server, handling permissions settings, comprehending a lot of stuff you’re likely to never use afterwards? How about just uploading the files you want to exchange through your web browser and downloading your friends’ files just the way you’d normally…
- EMCO Remote Desktop Professional — Administering networks is something all system administrators do on a daily basis. Unfortunately, minor issues and major problems tend to happen from time to time and in most cases require immediate and resolute actions, as any network downtimes affect the whole company and its clients. However, sometimes problems come when they are least expected — for instance, when the system administrator is away or on a sick leave and…
- Reboot Service - ad hoc control over the stability of remote servers — If the stability of your corporate network or the proper operation of your clients’ applications depends on how your server performs, its uninterrupted work and long uptime should be your primary areas of concern. Whenever your server’s memory is full, memory overflow errors cause the server to perform poorly or lead to complete freezing. In these cases, being close to the server to reboot it is vital…
- Anyplace Control - control remote systems no matter where you are — Most probably, there have been situation in your life when you had to explain something computer-related to another person on the phone. The task seems easy when you are talking to somebody with experience and knowledge in the area — in this case, the whole process may take mere seconds. But imagine having to explain the process of configuring an Outlook account to your mother-in-law and you’ll instantly realize what…
- Live Desktop - remote assistance from any location — How many times over the past year did you have to explain a simple task to a computer novice on the phone? And even if you thought that the task was extremely easy and self-explanatory, your vis-à-vis probably had a totally different opinion and couldn’t grasp your ideas. When verbal instructions are no longer efficient, you end up driving over to the unfortunate user and fixing the problem in a couple of clicks…
- File Security Manager - full control over file and folder access permissions (even in Windows XP Home) — Being an overall excellent operating system, Windows XP does have some versions that limit user’s control capabilities to a bare minimum. For instance, Windows XP Home offers a great set of multimedia and general features, but lacks the degree of flexibility that many advanced users would definitely appreciate. For instance, the Home version will not allow you to set file and folder access right, which is a common method…
- Remote Files Server - an affordable alternative to expensive and cumbersome file sharing systems — As your corporate or community network grows in size, you may eventually bring some order to it and get rid of hundreds of randomly named folders clogged with thousands of file with equally indecipherable names. This would be a relatively easy task for an experienced network administrator using a server operation system. But what if you are not that advanced and just need to configure proper access to shared files for…
- Remote Administrator Control - stay in control, anywhere, any time! — If you have ever tried explaining anything PC-related to your mom or computer-illiterate friend, you have a perfect idea what a pain it can be. Even changing a small parameter may require a good half an hour on the phone, let alone more complex issues. Things get much worse, however, when it comes to supporting a couple of remote departments in your company with dozens of people regularly submitting requests…
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