rapidHELP 2.1 rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
SupportPortal 3.2 Web based Help Desk and Customer Support Software that combines full featured help desk functions with live help, knowledgebase, forum, newsletters and download modules in one collaborative package intended to use in B2B or B2C environments.
Rander, Call Center On Your Desktop What happens when you bring together a computer and an office PBX? Youre going to get a phone receptionist and call center power right on your desktop. All youd have to do to receive, place or transfer a call, to set up a voice conference or to get the PBX load report is to simply make a few clicks in the application window on your screen. To feel the
KBase for Outlook - an elegant way to turn Outlook into a powerful knowledge base Microsoft Outlook is by far the most popular and functional communications and scheduling suite in the corporate world. The majority of people use it for email, personal time management, keeping notes, storing contacts and spend most of their day working inside Outlook. However, the application offers little to no functionality for creating and storing categorized articles, which would come really handy in situations when you need to systemize