Request Tracker 3.2 For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software.
Quella Business Intelligence Solution 2.0 Quella B.I.S. is a powerful data warehouse, reporting and data analysis package which consists of two complementary computer programs: Quella Creator and Quella Cognitus. This pacakge delivers a full end-to-end Business Intelligence Solution.
Customer Backup – a solid foundation for establishing great relationships with your clients Any business, be it a one-man company or a large enterprise, depends on clients. Constant communication with your customers, including newsletters, announcements, special offers and follow-ups, helps increase sales and improve customer loyalty, which is extremely important today, when competition and customer mobility is high. If your customer base is growing and you start experiencing problems with keeping in touch with all of them
OpusFlow CRM - a powerful Outlook/Exchange add-on for efficient client relationships management If you mostly use Outlook or Exchange Server at work for emails, scheduling and basic collaboration, you may want to eventually take this collaboration to the client resource management area. And if you aren’t quite sure how to do it keeping the costs down and without rebuilding your entire IT infrastructure, go for OpusFlow CRM! OpusFlow CRM is an affordable Outlook add-on that adds rich CRM functionality to your email