- Antamedia Internet Caffe 5.6, Customers Would Be Happy! — Antamedia Internet Caffe suite has amazed me. Really. For a system administrator with an average experience and common sense, there are obvious minimal requirements for the Internet café management. As well, it’s obvious that creating software that would meet at least those minimal requirements is a rather hard job. Even harder is to create something «more than the minimum», capable of handling non-obvious cases, and…
- Beyond Remote Support, Focus on Problem, Not on Getting to It — Solving a tricky problem on a remote box is often not as hard as getting to that problem. Helping a newbie to obtain, install and run a remote assistance program sometimes may be harder than resolving the original problem. A remote assistance application has got to be something really easy, not harder than making just a few mouse clicks. This idea was picked up by Data Apples Corp., and they came up with…
- EMCO Remote Desktop Professional — Administering networks is something all system administrators do on a daily basis. Unfortunately, minor issues and major problems tend to happen from time to time and in most cases require immediate and resolute actions, as any network downtimes affect the whole company and its clients. However, sometimes problems come when they are least expected — for instance, when the system administrator is away or on a sick leave and…
- Anyplace Control - control remote systems no matter where you are — Most probably, there have been situation in your life when you had to explain something computer-related to another person on the phone. The task seems easy when you are talking to somebody with experience and knowledge in the area — in this case, the whole process may take mere seconds. But imagine having to explain the process of configuring an Outlook account to your mother-in-law and you’ll instantly realize what…
- Customer Backup – a solid foundation for establishing great relationships with your clients — Any business, be it a one-man company or a large enterprise, depends on clients. Constant communication with your customers, including newsletters, announcements, special offers and follow-ups, helps increase sales and improve customer loyalty, which is extremely important today, when competition and customer mobility is high. If your customer base is growing and you start experiencing problems with keeping in touch with all of them…
- Live Desktop - remote assistance from any location — How many times over the past year did you have to explain a simple task to a computer novice on the phone? And even if you thought that the task was extremely easy and self-explanatory, your vis-à-vis probably had a totally different opinion and couldn’t grasp your ideas. When verbal instructions are no longer efficient, you end up driving over to the unfortunate user and fixing the problem in a couple of clicks…
- Remote Files Server - an affordable alternative to expensive and cumbersome file sharing systems — As your corporate or community network grows in size, you may eventually bring some order to it and get rid of hundreds of randomly named folders clogged with thousands of file with equally indecipherable names. This would be a relatively easy task for an experienced network administrator using a server operation system. But what if you are not that advanced and just need to configure proper access to shared files for…
- Remote Administrator Control - stay in control, anywhere, any time! — If you have ever tried explaining anything PC-related to your mom or computer-illiterate friend, you have a perfect idea what a pain it can be. Even changing a small parameter may require a good half an hour on the phone, let alone more complex issues. Things get much worse, however, when it comes to supporting a couple of remote departments in your company with dozens of people regularly submitting requests…
- Bluetooth Advertising Software - a new way to deliver ads to potential customers! — Bluetooth is a standard feature in virtually every modern portable device. Although it’s primarily used for wireless connectivity with a number of accessories, it may be utilized differently in a fairly unusual manner. Have you ever considered using Bluetooth as a means of ad content delivery? If not, there is an application that can help you draw more customers to your business! Bluetooth…
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