ieSupportManager 1.50 Fully featured Desktop and web based helpdesk software system. Includes web interface, email notifications, email logging, knowledgebase and contract management facilities. Easy to implement and use and very competitively priced.
Easy-CSS 1.01 For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. The request may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling.
Antamedia Internet Caffe 5.6, Customers Would Be Happy! Antamedia Internet Caffe suite has amazed me. Really. For a system administrator with an average experience and common sense, there are obvious minimal requirements for the Internet café management. As well, its obvious that creating software that would meet at least those minimal requirements is a rather hard job. Even harder is to create something «more than the minimum», capable of handling non-obvious cases, and
Customer Backup – a solid foundation for establishing great relationships with your clients Any business, be it a one-man company or a large enterprise, depends on clients. Constant communication with your customers, including newsletters, announcements, special offers and follow-ups, helps increase sales and improve customer loyalty, which is extremely important today, when competition and customer mobility is high. If your customer base is growing and you start experiencing problems with keeping in touch with all of them