Responsive Knowledgebase 1.01 RKB is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. When a customer calls in with a problem, you can quickly search the database and locate the solution.
Assistance Desk 1.4 Assistance Desk (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems.
Beyond Remote Support, Focus on Problem, Not on Getting to It Solving a tricky problem on a remote box is often not as hard as getting to that problem. Helping a newbie to obtain, install and run a remote assistance program sometimes may be harder than resolving the original problem. A remote assistance application has got to be something really easy, not harder than making just a few mouse clicks. This idea was picked up by Data Apples Corp., and they came up with
Easy Tracker - a comprehensive time tracking solution for individuals and businesses Time tracking and management are essential elements of any project, no matter how great or small it is. In most situations, keeping your time under control and keeping an accurate record of billable hours ensure proper work and cash flows, thus allowing you to deliver results in time and get properly compensated for your efforts. If your team is growing and you are seeking a tool that will help you be a more efficient project