- Beyond Remote Support, Focus on Problem, Not on Getting to It — Solving a tricky problem on a remote box is often not as hard as getting to that problem. Helping a newbie to obtain, install and run a remote assistance program sometimes may be harder than resolving the original problem. A remote assistance application has got to be something really easy, not harder than making just a few mouse clicks. This idea was picked up by Data Apples Corp., and they came up with…
- Genie Archive for Outlook — Every active email user knows what it’s like to receive dozens or even hundreds of messages every day. When their number reaches several thousand, most people start thinking about an efficient way of storing their messages in an organized and orderly manner. As a rule, such ideas occur to us when we are drilling down into a vast array of messages accumulated over the past couple of years trying to find…
- Instant Housecall, Support 'em All! — If your work is about providing support to users of some computer system (for example, you sell the system or sell consulting services, etc.), you can think of it as of almost unsolvable problem. Typical users have an extremely wide range of qualifications and experience, so your recommendations (provided through email, phone or some messaging service) can be easily misunderstood, ignored, forgotten and…
- TextTransformer 1.4.1, The Last Text Processor You Need — TextTransformer is described as a tool for transforming texts (you bet!). But, in fact, this short description is almost humiliating for this great tool! Because real possibilities of TextTransformer are stretched from trivial word replacements in the text file to creation of new scripting languages (read it twice, guy; it’s true). The trick is: you need some kind of programmer’s mindset to use…
- Deduper for Outlook - bring order to your Outlook with a couple of clicks — If Outlook is your primary tool for storing contacts, tasks, emails, journals and notes, you probably perform a lot of synchronizations with your laptop, PDA, smartphone and other devices and locations. Apparently, you often add a lot of information manually, which adds to the chaos among records of all types. For instance, you can add the same person quite differently on your laptop, your handheld and your home computer and then wonder where these…
- Aerofox - a lightweight browser with transparency support — In spite of the fact that today’s Internet pages are mostly loaded in 2 or 3 most popular browsers that dominate the market, there is always place for an alternative. If you need a lightweight browser that can be easily made transparent, Aerofox will be your best choice by all means! Aerofox is a browser that supports all the features of Internet Explorer and complements them with a number…
- AscToHTM - quick and intelligent text to HTML conversion tool — Despite the abundance of various text formats these days, plain text still remains extremely popular, especially for lengthy manuals, readme files, books and other types of documents and in situations when size and compatibility are crucial. If you have a large collection of text files that need to be uploaded to your website or face this problem on a more or less regular basis, it’s a good idea to have…
- Easy Mail: Snail-Mailing without Pain — Despite that electronic mail seems to have conquered the whole world, in certain areas of life we have been (and probably always will be) stuck to the regular paper-based mail. Finally, it’s a lot more pleasing to read a handwritten (or even typed) letter on a paper sheet, feeling the author’s soul and mood, than to scan a bunch of dead characters on a monitor. With the right software, the…
- Mail Communicator - a perfect tool for targeted mass-mailing — Ongoing attraction of new clients is a key part of a successful business strategy, but staying in touch with existing customers is equally important for any company. Keeping them updated about new products, services and changes in your prices helps you improve customer loyalty and stimulate cross-sales, which is always good. Emails have been long considered to be the most efficient and flexible method of delivering business information…
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