- Bug Registry 4.1. Remember and Eliminate. — Defect reports and new feature requests are mandatory companions of any software usage. The proper registration and processing of those bug reports and feature requests is a vital process, which should be organized with really qualitative software. Software like Bug Registry. The right way for describing such software is to analyze the common requirements and to look how they are met by the software. Ok, let’s go. A great bug…
- Beyond Remote Support, Focus on Problem, Not on Getting to It — Solving a tricky problem on a remote box is often not as hard as getting to that problem. Helping a newbie to obtain, install and run a remote assistance program sometimes may be harder than resolving the original problem. A remote assistance application has got to be something really easy, not harder than making just a few mouse clicks. This idea was picked up by Data Apples Corp., and they came up with…
- EAZ-FIX, Recover Dead PC in a Moment — What does it take to kill a computer? A virus, immature software failed performance test, hitting a wrong button or kid’s new «discovery» at home — the disasters are numerous, and the consequence is the same at all times; you have to recover your lost data and oftentimes that assumes the complete replacement of the operating system and all the software you had installed. Every time I had…
- Instant Housecall, Support 'em All! — If your work is about providing support to users of some computer system (for example, you sell the system or sell consulting services, etc.), you can think of it as of almost unsolvable problem. Typical users have an extremely wide range of qualifications and experience, so your recommendations (provided through email, phone or some messaging service) can be easily misunderstood, ignored, forgotten and…
- Aerofox - a lightweight browser with transparency support — In spite of the fact that today’s Internet pages are mostly loaded in 2 or 3 most popular browsers that dominate the market, there is always place for an alternative. If you need a lightweight browser that can be easily made transparent, Aerofox will be your best choice by all means! Aerofox is a browser that supports all the features of Internet Explorer and complements them with a number…
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