HelpBeam 1.5 HelpBeam lets you instantly view and control your customer's computer over the internet, across firewalls and proxies. Resolve the issue in real time, using 100% secure web based remote control, with no installation or configuration.
Beyond Remote Support, Focus on Problem, Not on Getting to It Solving a tricky problem on a remote box is often not as hard as getting to that problem. Helping a newbie to obtain, install and run a remote assistance program sometimes may be harder than resolving the original problem. A remote assistance application has got to be something really easy, not harder than making just a few mouse clicks. This idea was picked up by Data Apples Corp., and they came up with
EMCO Remote Desktop Professional Administering networks is something all system administrators do on a daily basis. Unfortunately, minor issues and major problems tend to happen from time to time and in most cases require immediate and resolute actions, as any network downtimes affect the whole company and its clients. However, sometimes problems come when they are least expected for instance, when the system administrator is away or on a sick leave and