- PBX Call Tarifficator Pro — PBX Call Tarifficator Pro is a serious business-strength solution for controlling, billing, and analyzing office telecommunications. It can service virtually any office PBX (Private Business eXchange) that outputs SMDR (Station Message Detail Recording) data. PBX Call Tarifficator collects that data with the Logger module (since this is the Professional version, it has many data collection options, especially for the network environment.) The Logger does the optional…
- Antamedia Internet Caffe 5.6, Customers Would Be Happy! — Antamedia Internet Caffe suite has amazed me. Really. For a system administrator with an average experience and common sense, there are obvious minimal requirements for the Internet café management. As well, it’s obvious that creating software that would meet at least those minimal requirements is a rather hard job. Even harder is to create something «more than the minimum», capable of handling non-obvious cases, and…
- aZebra Search Server. Search It! — Life is a constant search. We search for necessary information everywhere. Now, with the advent of the Internet, it’s become possible to find information about just whatever we want. All we need for that is a powerful search server like @Zebra. @Zebra is a universal search server that can help you to find things inside local networks, on ftp servers or you can just use it as a brilliant Web search…
- Rander, Call Center On Your Desktop — What happens when you bring together a computer and an office PBX? — You’re going to get a phone receptionist and call center power right on your desktop. All you’d have to do to receive, place or transfer a call, to set up a voice conference or to get the PBX load report is to simply make a few clicks in the application window on your screen. To feel the…
- Beyond Remote Support, Focus on Problem, Not on Getting to It — Solving a tricky problem on a remote box is often not as hard as getting to that problem. Helping a newbie to obtain, install and run a remote assistance program sometimes may be harder than resolving the original problem. A remote assistance application has got to be something really easy, not harder than making just a few mouse clicks. This idea was picked up by Data Apples Corp., and they came up with…
- Instant Housecall, Support 'em All! — If your work is about providing support to users of some computer system (for example, you sell the system or sell consulting services, etc.), you can think of it as of almost unsolvable problem. Typical users have an extremely wide range of qualifications and experience, so your recommendations (provided through email, phone or some messaging service) can be easily misunderstood, ignored, forgotten and…
- Customer Backup – a solid foundation for establishing great relationships with your clients — Any business, be it a one-man company or a large enterprise, depends on clients. Constant communication with your customers, including newsletters, announcements, special offers and follow-ups, helps increase sales and improve customer loyalty, which is extremely important today, when competition and customer mobility is high. If your customer base is growing and you start experiencing problems with keeping in touch with all of them…
- Media Center for TomTom - turn your favorite TomTom navigator into a powerful media center! — TomTom’s product are well known for their excellent quality and even more so — for the software supplied with their navigation systems. A capable navigation device coupled with a great software package — could it possibly be better? Surprisingly, the answer is «yes»! You can turn your GPS navigations system into a full-fledged media center that can show photos, play music and movies! All you need is any(!) TomTom…
- Bluetooth Advertising Software - a new way to deliver ads to potential customers! — Bluetooth is a standard feature in virtually every modern portable device. Although it’s primarily used for wireless connectivity with a number of accessories, it may be utilized differently in a fairly unusual manner. Have you ever considered using Bluetooth as a means of ad content delivery? If not, there is an application that can help you draw more customers to your business! Bluetooth…
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