Contact Management Software For Small Businesses Debuts  

Other author's news:

• Business Objects Updates Business-Intelligence Suite — Version 6.5 will offer complete front-end integration with software from Crystal Decisions, which Business Objects acquired last December.
• Symantec Unveils Symbian Anti-Virus, Firewall Software — Integrated anti-virus, firewall service is part of Symantec's efforts to target specific mobile platforms.

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Similar news:

• ACT 2005 Goes for Flexibility in Contact Management — The update to Best Software's flagship contact management application includes separate versions for small teams and for larger workgroups, as well as more advanced salesforce automation features.
• Workforce Management Software Targets SMB Contact Centers — Workforce management software (WMS), although not a new concept, is key to reining in runaway contact center costs, say analysts.

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