Web Help Desk Software for Mac OS X free download Intuitive web based help desk software, including: Incident Management - Asset Management - Approval Workflow - Two-way Email Integration - Knowledge Base - LDAP Sync - Reporting. Cross platform service desk software for Mac OS X. The Web Help Desk software for Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. Key Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web Portal - Incident & Problem Management - Email-to-Ticket Conversion - Asset Life Cycle Management - Change Management (Approval Workflow) - Two-Way E-Mail Correspondence download   
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Intuitive web based help desk software, including: Incident Management - Asset Management - Approval Workflow - Two-way Email Integration - Knowledge Base - LDAP Sync - Reporting. Cross platform service desk software for Mac OS X.

Updated Apr 17, 2009 03:10:06
Size55296 kb
LicenceShareware
StatusMajor Update
LanguagesEnglish
Tagshelp desk software, helpdesk software, help desk, helpdesk, web help desk, webhelpdesk, software, mac, os x, osx
OSMac OS
Homepagewebhelpdesk.com
Emailsales@webhelpdesk.com
AuthorWeb Help Desk Sales
Web Help Desk Software for Mac OS X free download Intuitive web based help desk software, including: Incident Management - Asset Management - Approval Workflow - Two-way Email Integration - Knowledge Base - LDAP Sync - Reporting. Cross platform service desk software for Mac OS X. The Web Help Desk software for Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.
            
            Key Help Desk Software Features: 
            
            - 100% Web-based Help Desk Software Solution
            - Customer Service Web Portal
            - Incident & Problem Management
            - Email-to-Ticket Conversion
            - Asset Life Cycle Management
            - Change Management (Approval Workflow)
            - Two-Way E-Mail Correspondence download

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Other author's software:
  • Web Help Desk Software for Windows 9.1.24 — Intuitive web based help desk software, including: Incident Management - Asset Management - Approval Workflow - Two-way Email Integration - Knowledge Base - LDAP Sync - Reporting. Cross platform service desk software for Windows.
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Description:
   The Web Help Desk software for Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.

   Key Help Desk Software Features:

   - 100% Web-based Help Desk Software Solution

   - Customer Service Web Portal

   - Incident & Problem Management

   - Email-to-Ticket Conversion

   - Asset Life Cycle Management

   - Change Management (Approval Workflow)

   - Two-Way E-Mail Correspondence

   - Service Level Agreement (SLA) Alerts

   - Knowledge-base Management

   - LDAP / Active Directory Synchronization

   - Customer Satisfaction Survey Management

   - Reporting Included

   - Server Licensed or ASP Hosted Options

   Help Desk Software Integration:

   - Apple Remote Desktop

   - LANrev Client Manager

   - JAMF Casper Suite

   - OS X "Screen Sharing" App

   - Windows Remote Desktop Connection

   - LDAP (Lightweight Directory)

   - Microsoft Active Directory

   - Email-to-Ticket Conversion

   - SMTP, IMAP, POP3

   The Web Help Desk Software: All of the features, none of the hassles.

   Download a free help desk software trial, visit our online demo, or schedule a guide tour of the entire Web Help Desk software solution.
Short tags:
help desk software, helpdesk software, help desk, helpdesk, web help desk, webhelpdesk, software, mac, os x, osx
System Requirements:
Mac OS X 10.4 :: Java 5, Standard Edition
Change Info:
Minor feature enhancements and bug fixes.
      Freeware alternatives Web Help Desk Software for Mac OS X 9.1.24
Free Download now  Free Download Web Help Desk Software for Mac OS X 9.1.24 from downloads.webhelpdesk.com

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