Managing technical support may require that you type standard answers over and over again. Let Type Pilot handle this routine for you. Just type in a keyword of your choice, and the software will replace it with the required phrase or a paragraph.
CHM2HTML Pilot 1.00 Convert CHM into a set of HTML files using CHM2HTML Pilot. The program supports command line. Using batch mode, you can convert several documents simultaneously. The program has Explorer-like interface.
Description: Type Pilot - customer support software. Managing technical support may require that you type standard answers over and over again. For example: "Thank you for your letter." "If you have any other questions, please don't hesitate to contact us." Let Type Pilot handle this routine for you. Just type in a keyword of your choice, and the software will automatically replace it with the required phrase or a paragraph. You can use Type Pilot as a depository for storing thousands of long words, phrases, sentences, paragraphs or even entire messages. You don't even have to define keywords for them - any phrase can be easily "extracted" from Type Pilot using a tree-like structure. The program works in any word processor.
Customer Support Organizer Pro 3.02 Customer Support Organizer Pro: simple database management system that helps you to organize, track, and manage your customer support activities. Customer Support Organizer
Polar Help Desk Free 4.1 Polar Help Desk Free is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and
Analyst: Customer Service Key to Wireless Enterprise Customer service is a hot issue with wireless communication service providers. Analysts and customer-service gurus are full of advice about what wireless carriers need to do to grab larger chunks of the consumer markets and retain those customers longer.