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Each of these components gives your customers a chance to Talk & Chat with you immediately for free while they are on your website.
Dec 26, 2011 12:08:10 Size 696 kb Licence Commercial Status Major Update Languages English OS Windows 2000, Windows XP, Windows 2003 Homepage viovo.com Author Viovo Technology
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* Increase online sales
* Provide customer support
* Reduce operating costs
* Increased staff efficiency
* Increase your customer satisfaction and loyalty
* Decrease your phone bill
Viovo Click2Talk2.0 Feature Highlights:
* Live talk - Talk with customers in real time over the internet with our VOIP solution.
* Text Chat - allows website visitors to have text chat with customer representatives.
* Customize your different click2talk page (With you Logo) - Create custom page header for your click2talk page that integrate with the style of your site.
* Save call log - record all calls and archive them on your system for later review.
* Block unwelcome IP address - help your customer representatives to concentrate on answering questions from real customers.
* Admin Page (Web Based Administration) - View agent accounts status, create or modify work time schedule content from anywhere in the world using a standard web browser.
* Email Signature - Allow customers’ access to your personnel by adding Click2Talk buttons to your e-mail signatures.
* 1-to-1 talk & chat conversation - Operators can talk & chat with any other operator logged in under your company, even if the operator is logged in from another office or a remote location.
* Multi customer service agent support - you can have more than one customer service agents to answer questions from either your customers or website visitors. Short tags: Live, support, solution, for, online, sale, and, customer, service Change Info: Text Chat, Customize your different click2talk page, Save call log, Block unwelcome IP address, Admin Page, Email Signature
Freeware alternatives Viovo Click2Talk 2.0 Free Download Viovo Click2Talk 2.0 from viovo.com
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