TAPIMaster is a Third Party CTI solution with SDK. Up to 4 are clients freeware. TAPIMaster client / server offers TAPI-based third party CTI with up to four users as freeware. This gives you ample opportunity to test the product before purchase.
Dec 26, 2011 12:08:05
Windows ME, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista
TAPI LineWatcher 3.1 The TAPIMaster® TAPI Line Watcher allows you to test the TAPI interface without special TAPI knowledge. It can give you a good overview of switch performance when you are buying a PBX and can show you which telephony functions the switch provides.
Demo TAPI Driver 3.1 You do not have any PBX and would like to install TAPIMaster ® nevertheless, however, on a trial basis? No problem. The Demo TAPI-Treiber emulates a PBX. More TAPI Tools you can find at the TAPIMaster® website.
Description: Telephone switches can be found in all medium and large sized companies. Unfortunately only a few companies manage to exploit their switch’s features to the full benefit of the company and customers. Employees spend too much time punching in numbers, which have been noted down on yellow stickers, and misunderstanding the telephone’s special keys. Perhaps most importantly, employees often wait for the customer to call them instead of seizing the initiative themselves to provide better customer care. This is not always due to a lack of verve among the employees; rather it is often because there are no tools to support the efficient use of the telephone.
This is where TAPIMaster® comes in – simplifying and accelerating the use of the telephone from computer work places. TAPIMaster® allows the user to access functions per mouse click instead of via complicated sequences on the telephone keypad. Caller identification, group functions and telephone books allow you to work faster. You can integrate the product into existing software to control input forms and to display customer data as necessary. The user can handle more calls in the same amount of time. Availability is improved.
The main object is not to reduce a company’s telephone bill. The product is much more directed at improving the contact to customers. In a difficult and competitive market, keeping existing customers is a top priority. Intensive customer care is an important precondition for keeping those customers. Don’t let your competitors get ahead of you when it comes to proactive customer care. This CTI software represents good value for money with support for a wide range of PBXs. The software can easily be integrated into other products and will pay for itself in a short time.
You can perform almost unlimited tests on the software before buying. Since you can use TAPIMaster® up to 4 clients for free, a tight budget is no reason to do without CTI.
IP PBX Revenues Up 72 Percent Revenues from private branch exchanges that support the Internet protocol along with analog connections to the traditional telephone network increased 72 percent last year.