Customer Care Computer Software 22.214.171.124
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|Web support program facilitate website visitors to directly communicate with company representatives regarding their problems and queries. Help desk support system helps in growth of online based business like e-commerce, Real Estate etc.|
Sep 13, 2011 19:57:36|
|OS||Windows 98, Windows ME, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista|
|Author||iPod Data Recovery||
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Online web chat software is an advance tool which allows Web site visitors to communicate with customer care staff of the company regarding products and services of the company. Web support software enables operators to send instant answer to all the queries asked, by sending pre written or canned messages. Web based online chat service allows transfer of chat session from one support staff to other in case customer requires any additional support. Live chat software sends sound and visual alert to notify company representatives whenever visitor request for chat. Chat transcript between customer and executives can be mail to email address defined by the visitors which can be latterly viewed by the customer. Application facilitates customer support executives to ban IP address of unwanted website visitors who are unnecessarily interrupting and wasting operator time. Help desk live chat program allows site visitors to leave offline messages when staffs are out of service or not available for live assistance which can be latterly viewed. Website live chat program is useful for the growth of all online based business like Travel, Insurance, Real state, E-commerce etc.
Features of Live chat software:
* Facilitate visitors to send offline messages or comments when chat service is not available.
* Provides Instant reply to the queries of the customers by sending pre-written and canned messages.
* Works on any windows operating system platform including Windows 98, 2000, 2003, ME, NT, XP and Vista.
* Allows executives to view what visitor typing even before they send it.
* Sends visual and sound alert to notify operators whenever visitors request for chat.
* Software allows to block IP address of unwanted website visitors.
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512Mb RAM, 15Mb disk space, any Windows OS
Added support to transfer chat session to another executive
| Freeware alternatives Customer Care Computer Software 184.108.40.206|
| Free Download Customer Care Computer Software 220.127.116.11 from datarecoveryipod.com|