NeuQs Free Help Desk 1.1 free download Whether you are looking for help desk software to support your own company users, or are a support organization looking after multiple companies with many sites, NeuQs Free Help desk will ensure you deliver professional levels of service.   
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NeuQs Free Help Desk 1.1    View screenshot )


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Whether you are looking for help desk software to support your own company users, or are a support organization looking after multiple companies with many sites, NeuQs Free Help desk will ensure you deliver professional levels of service.

Updated Sep 13, 2011 19:57:36
Size219618 kb
LicenceFreeware
StatusMajor Update
LanguagesEnglish, German, French, Spanish
OSWindows 2000, Windows XP, Windows 2003
Homepageneuqs.com
AuthorPaul Franklin
NeuQs Free Help Desk 1.1 free download Whether you are looking for help desk software to support your own company users, or are a support organization looking after multiple companies with many sites, NeuQs Free Help desk will ensure you deliver professional levels of service.

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Description:
   Whether you are looking for a help desk solution to support your own company users, or are a support organization looking after multiple companies with many sites, NeuQs Free Help desk will ensure you deliver professional levels or service through timely management and high levels of feedback.

   Developed in Microsoft Silverlight, to give you a truly engaging user experience and based on .Net technologies and using scalable SQL Server, it's a robust and intuitive help desk that will improve your levels of service simply by working with it.

   It features rapid helpdesk ticket creation through intuitive forms, acceptance of new calls via email or user web form self-service. Updating calls to give a full audit trail and automatic emailing means that you know where you are with every event.

   NeuQs Free Help desk client is fully web-based meaning deployment to your colleagues and clients is rapid. This FREE version of NeuQs Free Help desk is fully operational with no time limited functionality so you can use it with confidence to support your organization or customers in the future.

   Core featureS:

   No Ads, No up sell, No support fees and you don't have to register

   The latest technologies - Silverlight and .Net Framework

   Event scheduling - meet your deadlines and manage your resources

   Email integration for seamless updates and notifications

   Message templates for customizable email output

   Rapid entry of service requests via email, customer portal or quick form

   Prioritisation and escalation management by due date and user

   Full accountability and tracking - never lose sight of an issue

   Intuitive User Interface - for easy use by your team and users for rapid take up.
Short tags:
Help desk software, Service desk software, Call tracking, IT Support Ticket Handling
System Requirements:
Windows Server 2003 SP 2 or Windows Server 2008, IIS 6.0 (IIS 7.0 recommended), Mail Server
Change Info:
Language support, bug fixes, logo choice, Azure Cloud support
Free Download now  Free Download NeuQs Free Help Desk 1.1 from neuqs.com

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