Hardware Inspector Service Desk 1.0 free download Web interface for incident management. Automated responsibility assignment, control of request processing, user self registration, e-mail notifications, attachments. Extension for Hardware Inspector and Hardware Inspector Client/Server.   
 Example: PowerDVD • Top 1000
• Smart reviews
   
Search:   
     

Home > Software > download now Hardware Inspector Service Desk

  Popular:
SuperNotes 1.5
SuperNotes is a feature-rich desktop sticky notes…
Eyes&Ears 1.8
A audio/video surveillance application that supports…
DigiPhoto Cleaner 1.0
DigiPhoto Cleaner is a tool to remove noise(hot pixel) and…
PFS Manager 2.7
Organise all your digital images in a robust database…
MP3 EasySplitter 2.09
Split your MP3 files into smaller, playable segments…
EDL CyberCafe 1.1
So you are opening up your own Internet Cafe or you are…
Winrental 880.00
Video rental software with PhotoID cards and barcode…
Basic Bookkeeping 7.0.3
Unlike double entry systems, Basic Bookkeeping's single…
Mindful Lite 2.2.0.0
Mindful Lite combines an event reminder and password…
Stock Explorer 2.7
StockExplorer is an explorer-like portfolio manager and…
Best 1000
  TOP-10:
True DBF Editor 2.12
DBF Editor gives you full control over the DBF files…
Sonar 1.1
The award winning Sonar Stock Analyzer will allow you to…
EasyNoter 3.71
Still Haven't found that personal information manager (PIM…
CDBF for Windows 2.99.02
View, edit and repair the DBF database files (including…
MP3 EasySplitter 2.09
Split your MP3 files into smaller, playable segments…
Kiwi Syslog Daemon 8.2
A freeware Windows Syslog Daemon that receives, logs…
RegBase 1.1
Keep track of customers and orders automatically! RegBase…
ABIX 7.40.01
ABIX includes everything you need to store and organize ALL…
CalcuWage 2.61
CalcuWage is a small unobtrusive, fun program that…
IEasy Cleaner 2.5
IEasy Cleaner is an efficient Internet Explorer Privacy…
  New:
PDF to X 7.0
PDF to X is used to convert PDF documents to Word…
BrowseControl 5.2
BrowseControl restricts inappropriate surfing and enforces…
MyFFVideoConverter 1.0.30.1
Video converter, video editor with WEBM and many other…
USB Security Suite 1.4.2
USB Security Suite is a small but powerful utility that…
Synchredible 5.100
Whether it's an individual file or an entire drive…
Magic Audio Joiner 2.8.0.1281
Magic Audio Joiner is an mp3 joiner, audio merger, wav…
Inverted Image 2.3.9
Inverted Image can create the inverted reflection in water…
DTM DB Stress 1.24.00
DTM DB Stress is a tool for stress and load testing the…
Dual Writer 2.0
Dual Writer is a Windows word processor with Speech…
NBL Inventory 1.4.6
NBL Inventory is a Windows database-driven software…
     
Home
News
Software
Smart reviews
New soft
TOP-10
Best 1000
Audio & Video
Business
Development Tools
Education
Games
Graphics
Home/Hobby
Internet
Desktop
Utilities

Hardware Inspector Service Desk 1.0    View screenshot )


URL:
HTML:
Web interface for incident management. Automated responsibility assignment, control of request processing, user self registration, e-mail notifications, attachments. Extension for Hardware Inspector and Hardware Inspector Client/Server.

Updated Dec 26, 2011 12:06:53
Size6900 kb
LicenceShareware
StatusNew Release
LanguagesEnglish
OSWindows ME, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista
Homepagehwinspector.com
AuthorSergey Unagayev
Hardware Inspector Service Desk 1.0 free download Web interface for incident management. Automated responsibility assignment, control of request processing, user self registration, e-mail notifications, attachments. Extension for Hardware Inspector and Hardware Inspector Client/Server.

 Zoom click for full size
More author software:
  • Hardware Inspector Client/Server 2.7 — Hardware Inspector Client/Server is an award-winning solution for global hardware and software inventory. Rich-featured and reliable, it has multilevel access permission, built-in Service Desk, multiple report options and Visual Report Designer.
Show all author software

Description:
   Hardware Inspector Service Desk is a valuable extension for Hardware Inspector and Hardware Inspector Client/Server, the all-in-one tools for computer inventory and management from Database Harbor Software. It is a web interface which provides effective communication between a user and a supporter. It helps users register on their own and submit their requests directly from their workplaces, which significantly shortens response-time from the support team and incident solution.

   One request per problem is advised: as soon as the problem is solved the request can be closed and linked to the maintenance history of a workplace, device or license, which in its turn is a valuable data source for reporting on performance of the Service Desk staff and reliability of particular assets. Each request contains the history of messages and file attachments. The multi criteria filter allows users to sort requests by various parameters.

   Hardware Inspector Service Desk is fully customizable. Administrators can change values of request parameters and specify which parameters are available for users: urgency, deadline, request type, etc. It provides for a large variety of support policies in organizations.

   The program features automated assignment of responsibilities for request processing. Administrators can assign a request to either a user with supporter's rights or a support group. So when a user selects a request type, the responsibilities are automatically assigned.

   Another feature is mailing notifications about new requests and changes in request which keep the support team posted on request statuses. The built-in mechanisms manage the mailing list: notifications are sent if a person has the right to receive notifications and if such person is responsible for a request. If there is no responsible person notifications are sent to all supporters in the organization to prevent the possibility of "lost" requests.
Short tags:
service desk, helpdesk, service requests, tickets, incident management
System Requirements:
Pentium 133/64RAM
Change Info:
Key changes in this version:

   * Automated assignment of responsibilities to supporters and support groups.

   * Customizable request parameters.

   * File attachments.

   * Notifications about changes in requests.

   * Close follow up on requests.

   * Access permission.

   * Self registration.
      Freeware alternatives Hardware Inspector Service Desk 1.0
Free Download now  Free Download Hardware Inspector Service Desk 1.0 from hwinspector.com

Similar software shotlights:
  • VersaSRS - HelpDesk - Service Desk - ITSM 4.1.0 — FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS stand out from the crowd is its unique desktop application style 'look and feel…
  • Jet Service Desk 1.61 — High-speed HelpDesk/Service Desk system which includes following workflows: Request Management, Incident Management, Problem Management, Change Management, Service Asset and…
Find all software similar on Hardware Inspector Service Desk 1.0

Similar news:
Find all news similar on Hardware Inspector Service Desk 1.0

Similar smart reviews:
Find all smart reviews similar on Hardware Inspector Service Desk 1.0


Home > Software > download now Hardware Inspector Service Desk

See software by tags:
Text emf
Xp pc spy
Bksoftware merge workbooks
see also:
Combine Pdf
PocketRx
WinMetro
See software by tags:
List proxies
User key xoftspy
Battle malaya wargame

Copyright © 2001—2016 3d2f
Concept:
Advertisement.