Install in minutes and keep track of customers and their support requests. ProActive Customer Support makes it easy to record, update and report on your customer support activitiesy. Give your boss reports that document your efforts.
Problem Solved 4.6 Problem Solved! 4.6 is an easy to use help desk program with both a Windows and web interface for recording, updating and reporting on problems and their solutions. It also allows for quick updating of PC, software and peripherals inventory.
Shut Up And Reboot 2006 Shut Up And Reboot! is an affordable, easy to use, multi-user ready help desk program. This new version has a totally redesigned interface and includes several integrated charts and graphs. Query and Report Wizards make it easy to analyze data.
Description: Install in minutes and keep track of customers and their support requests. ProActive Customer Support makes it easy to record, update and report on your customer support activities. Give your boss reports that document your efforts. Graphical and text style reports are included and you can copy and modify the provided reports or create your own from scratch using the integrated Report Designer. Export to a variety of formats. Customizable screens let you change field labels, positions, etc. Sort, filter, search data easily with multiple ways to accomplish these tasks. Designed to be easy to learn and use.
DataTrack System 3.5 3.5.9800.0 The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and
Microsoft slows to support customers' pace The software maker's decision to extend support for many of its products reflects a new reality: Customers are increasingly reluctant to update major software components every few years just to keep up with Microsoft's shipment schedules.
Customers And Partners Support Microsoft's CRM Delay Brad Wilson, general manager of Microsoft CRM, says the delay of CRM 2.0 is because of feedback from customers and partners who prefer to see new capabilities added now rather than wait for a subsequent release.