Responsive Knowledgebase 1.01 free download RKB is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. When a customer calls in with a problem, you can quickly search the database and locate the solution.   
 Example: Nero • Top 1000
• Smart reviews
   
Search:   
     

Home > Software > download now Responsive Knowledgebase

  Popular:
Hide Folders XP 2.9.8
This ground-breaking folder hiding and protection software…
4UOnly 1.2.8
4UOnly is a password manager for Microsoft Windows with a…
GsLantern EASY! 2.0.00
Convert Windows/Office files (DOC, XLS, PPT, SNP, TXT…
Barcode XL 1.70
- Paste barcodes in MS Excel up to 4" x 4" (102mm x 102mm…
Shredator 2.1
Shred the disk Freespace of any Disk, Hidden NTFS Alternate…
LogCleaner 5.8
LogCleaner is Delete History Software, which allows users…
GiPo@DB_Utilities 4.4
These utilities work (editing, viewing, searching, etc…
PDF Info 2.11
Change PDF document properties, including author, title…
ActiPOINT 1.11
ActiPOINT of COMIREL offers a comprehensive call management…
Checklist 4.4
Checklist is a task management tool that helps you plan…
Best 1000
  TOP-10:
Anti-Hack 3.0
Protect your computer from intrusion using this simple…
PromiScan 3.0
PromiScan is a renowned sniffing node detection tool and…
NetSearch 1.2
NetSearch is a powerful utility designed to search local…
Changes Saver 2.2
Changes Saver is intended for saving the files modification…
LockJar 2.1
LockJar gives you total control over the Internet browser…
PopUp Ad SmasheR 4.1.55
Smasher is an easy to use program that offers to stop…
SecurityWorks 4.00
Spytech SecurityWorks 2003 is a collection of some of…
MICR Font Set 7.8
Print MICR E13-B on your checks with any laser printer…
Ariolic NTPager 1.6
Ariolic NTPager it is useful network messenger for Windows…
Cookie Crusher 3.2
Many Web sites place electronic tags -- called cookies…
  New:
Vembu BDR Suite 3.8.0
Vembu BDR Suite is an effective VMware Backup software…
TaskRun 2016.4
Weekly Calendar Planner will help you to work smarter…
BI Share 2.0.0.3
BI Share, the document management system for SharePoint…
PDFdu PDF To Image 1.3
PDFdu PDF To Image is a quick and easy-to-use PDF tool that…
Foxit Reader 4.2.0.0928
Now with more viewing, mark-up and collaboration features.
Foxit Reader V4.0.0.0619
Foxit Reader 4.0 is a small, fast, and feature rich PDF…
Ape Ripper 6.3.6
Ape Ripper can split large ape+cue file to separate mp3…
DBFRecovery 1.1.0843
DBFRecovery is a powerful data recovery software for…
OraCmd 2.9
OraCmd is a command-line tool for Oracle that can run sql…
SyncDroid 1.2.5
SyncDroid is an essential free Android phone Backup…
     
Home
News
Software
Smart reviews
New soft
TOP-10
Best 1000
Audio & Video
Business
Development Tools
Education
Games
Graphics
Home/Hobby
Internet
Desktop
Utilities

Responsive Knowledgebase 1.01    View screenshot )


URL:
HTML:
RKB is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. When a customer calls in with a problem, you can quickly search the database and locate the solution.

Updated Dec 26, 2011 12:08:34
Size437 kb
LicenceDemo
StatusNew Release
LanguagesEnglish
OSWindows 95, Windows 98, Windows ME, Windows NT, Windows 2000, Windows XP
HomepageResponsiveSoftware.com
AuthorAlan Macy
Responsive Knowledgebase 1.01 free download RKB is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future.  When a customer calls in with a problem, you can quickly search the database and locate the solution.

 Zoom click for full size
Description:
   Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to tech support problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.

   Here's an example:

   A user calls in and says that when she uses your application and tries to print, the screen flashes orange, and the application crashes with the message "Instruction at 0x780012f3 referenced memory at 0xaa000000". You work on the problem, and determine that the problem is solved if the user upgrades to the latest HP Printer Driver.

   You start RKB, and click the Add button. The Problem/Solution dialog appears and you type in both the reported problem and the solution.

   One month later, another user calls in and says "Hey man, every time I want to produce a printout, the screen flashes orange, and your program crashes!"

   You type "Orange" into RKB's Find box, press Enter, and the screen displays all the problems which have the word "Orange" in them.

   You see a problem that seems to match the one that the current user is having, so you double click on it. The Problem/Solution dialog appears, and shows you that the solution is for the user to upgrade to the latest HP printer driver.

   You read the solution to the caller, and you're done.

   To recap, you use RKB to enter a large number of problems and their solutions. When users call with tech support questions or problems, RKB searches through the database and finds all of the relevant solutions.
Short tags:
technical support, tech support, support desk, help desk, knowledgebase, database, helpdesk, supportdesk, support
System Requirements:
No minimum system requirements
      Freeware alternatives Responsive Knowledgebase 1.01
Free Download now  Free Download Responsive Knowledgebase 1.01 from ResponsiveSoftware.com

Similar software shotlights:
  • Polar Help Desk 4.1 — Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user…
Find all software similar on Responsive Knowledgebase 1.01

Similar news:
Find all news similar on Responsive Knowledgebase 1.01

Similar smart reviews:
Find all smart reviews similar on Responsive Knowledgebase 1.01


Home > Software > download now Responsive Knowledgebase

See software by tags:
Kad p2p
Mbr repair software
see also:
Forest Lake Screensaver
Broadcast Batch Printing
Pacman
See software by tags:
Setting multiplayer
Java grid table header
Sending vb6 client server

Copyright © 2001—2016 3d2f
Concept:
Advertisement.