Responsive Knowledgebase 1.01 free download RKB is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. When a customer calls in with a problem, you can quickly search the database and locate the solution.   
 Example: VirtualDub • Top 1000
• Smart reviews
   
Search:   
     

Home > Software > download now Responsive Knowledgebase

  Popular:
sqlDESKTOP 3.60
Too much time wasted hunting for files, emails, photos…
12Ghosts Backup 9.70
Keep every change of your documents while you are working…
Firewall RuleMaker 2.0
Firewall RuleMaker is a Windows-based firewall…
Retroskop 2.0.0.7
Retroskop simplyfies set up of recurring backups for…
Privacy Guardian 3.2
Privacy Guardian is a safe and easy-to-use privacy…
Finance Explorer 8.1.0
Personal finance software compatible with MS Money and…
IE Security Pilot 1.00
Low level system utility which can help you browse Internet…
Always On Time 1.0.1.15
Fast, simple-to-use calendar and task list to help you…
Changes Saver 2.2
Changes Saver is intended for saving the files modification…
My Time Card 1.8.1
Track your hours worked with My Time Card for one or many…
Best 1000
  TOP-10:
Webdata Pro 1.52
Easily create relational databases online. Interface…
VisualPulse 6.0e
VisualPulse enables 24x7 Web-based monitoring of Web pages…
TweakSEC 1.0
Powerful Windows 9x/Me/NT/2000 security configuration and…
Masker 7.0.6
Masker encrypts your files so that a password is needed to…
XLS to Net 1.00
Useful utility for creation web pages using information…
Trails Cleaner 1.00
Trails Cleaner wipes out your Internet tracks and your…
Form Pilot Home 2.48
Filling out paper and electronic forms of any type (PDF…
Autoshare 3.32
AutoShare is the easiest-to-use share investment software…
PrivacyWatcher 1.11
PrivacyWatcher is the program for cleaning up the history…
Formation 1.1.1
The ultimate idea and personal Information organizer. Keep…
  New:
XStudio 3.3b1
XStudio is a leading Test Management/ALM application that…
Media Investigator 6.6.1
A professional file recovery tool to find lost, deleted and…
Prevent Recovery 7.00
This program makes deleted files and folders unrecoverable…
abylon ENTERPRISE 15.90.1
The protection of the computer and stored files against…
SterJo NetStalker 1.3
Many of us keep personal/work information in our PC’s…
OneCalendar 1.17.2
Calendar View for Microsoft OneNote
AceMoney Lite 4.36.1
AceMoney Lite makes it easy to manage a checkbook, create…
VOC To MP3 Plus 3.4
The VOC To MP3 Plus allows you to convert VOC file to…
4POS Retail 696.92
POS Point of sale EPOS store software for retail stores…
Glary Undelete 5.0.1.19
Glary Undelete is a free and easy-to-use yet powerful file…
     
Home
News
Software
Smart reviews
New soft
TOP-10
Best 1000
Audio & Video
Business
Development Tools
Education
Games
Graphics
Home/Hobby
Internet
Desktop
Utilities

Responsive Knowledgebase 1.01    View screenshot )


URL:
HTML:
RKB is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. When a customer calls in with a problem, you can quickly search the database and locate the solution.

Updated Dec 26, 2011 12:08:34
Size437 kb
LicenceDemo
StatusNew Release
LanguagesEnglish
OSWindows 95, Windows 98, Windows ME, Windows NT, Windows 2000, Windows XP
HomepageResponsiveSoftware.com
AuthorAlan Macy
Responsive Knowledgebase 1.01 free download RKB is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future.  When a customer calls in with a problem, you can quickly search the database and locate the solution.

 Zoom click for full size
Description:
   Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to tech support problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.

   Here's an example:

   A user calls in and says that when she uses your application and tries to print, the screen flashes orange, and the application crashes with the message "Instruction at 0x780012f3 referenced memory at 0xaa000000". You work on the problem, and determine that the problem is solved if the user upgrades to the latest HP Printer Driver.

   You start RKB, and click the Add button. The Problem/Solution dialog appears and you type in both the reported problem and the solution.

   One month later, another user calls in and says "Hey man, every time I want to produce a printout, the screen flashes orange, and your program crashes!"

   You type "Orange" into RKB's Find box, press Enter, and the screen displays all the problems which have the word "Orange" in them.

   You see a problem that seems to match the one that the current user is having, so you double click on it. The Problem/Solution dialog appears, and shows you that the solution is for the user to upgrade to the latest HP printer driver.

   You read the solution to the caller, and you're done.

   To recap, you use RKB to enter a large number of problems and their solutions. When users call with tech support questions or problems, RKB searches through the database and finds all of the relevant solutions.
Short tags:
technical support, tech support, support desk, help desk, knowledgebase, database, helpdesk, supportdesk, support
System Requirements:
No minimum system requirements
      Freeware alternatives Responsive Knowledgebase 1.01
Free Download now  Free Download Responsive Knowledgebase 1.01 from ResponsiveSoftware.com

Similar software shotlights:
  • Polar Help Desk 4.1 — Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user…
Find all software similar on Responsive Knowledgebase 1.01

Similar news:
Find all news similar on Responsive Knowledgebase 1.01

Similar smart reviews:
Find all smart reviews similar on Responsive Knowledgebase 1.01


Home > Software > download now Responsive Knowledgebase

See software by tags:
Paseoexpress
Flickr
Download configs
see also:
PST File Repair
Recover Clip-it USB Drive Data
Business Cards Creator
See software by tags:
Mpc ripper
Anonymous email sender
Fnt viewer

Copyright © 2001—2016 3d2f
Concept:
Advertisement.