Responsive Knowledgebase 1.01 free download RKB is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. When a customer calls in with a problem, you can quickly search the database and locate the solution.   
 Example: WinRoute • Top 1000
• Smart reviews
   
Search:   
     

Home > Software > download now Responsive Knowledgebase

  Popular:
dfg BackUp XP 3.7.2
The best, award winning backup solution for nearly all…
CD Inspector 1.10
Now you can easily prevent the using of the CDs with…
Tech-Pro GetBack 1.3
Tech-Pro GetBack backs up your work instantly, while you…
LC Copier 1.0
LC Copier is a software to create a standart photocopying…
SecureWord 1.6.239
SecureWord is fully functional password manager to store…
Absolute Backup 2.3.2
The easy backup software for experts and beginners alike…
MSD Documents 3.10
MSD Documents is a documents manager and a correspondence…
mPixMaster 1.02
Easy to use photo viewer, editor, intuitive interface…
BlueZone 2011-506
Rocket Terminal Emulation Suite is the solution you need if…
Logbook Pro 1.16.7
Pilot logbook software for Windows and PDA companions for…
Best 1000
  TOP-10:
Image2PDF Pilot 2.16.108
Batch conversion utility that converts JPG, JPEG, TIF…
Document2PDF Pilot 2.19
Document2PDF Pilot converts JPEG, GIF, TIFF, BMP, PNG, EMF…
ExactWord 5.2.5b
ExactWord (formerly YTSEditor) is a word processor editor…
PromiScan 3.0
PromiScan is a renowned sniffing node detection tool and…
AudioConvert 3.1
AudioConvert is a professional solution for converting…
EZ Audio Converter 3.09
Convert audio files between various formats including WAV…
Picture Watermark 2.6
Picture Watermark is a program for protecting your pictures…
Restore Backup 5.7
While you are not able to restore corrupt MS backup files…
History Sweeper 3.36
History Sweeper can automatically clean up the history of…
PhotoBlender 2.0
PhotoBlender is a very powerful and easy to use photo (.jpg…
  New:
OlapCube 5.230
OlapCube is a simple, yet powerful tool to analyze data…
PDF to JPG 10.0
PDF to JPG is used to convert PDFs to JPG, PNG, BMP, TIF…
DBSave 7.1.0
DBSave is a net framework based software for backup and…
Free IP Switcher 2.8
Free IP Switcher is a very useful utility when you change…
PDF OCR 4.2
PDF OCR is based on OCR technology to convert scanned PDF…
Cafe Server 4.1.69.282
Cafe Server - Timer and billing software for internet…
Keylogger Gratis 1.0
This software is designed for covert, invisible monitoring…
FlowHeater 3.5.0
Import/export of text files (CSV, TXT, DBF, ASCII, SQL…
Word FontReplacer 1.0.1
Word FontReplace is an essential utility for MS-Word. It…
Account Myself 1.0
Account Myself is a sturdy software solution that can help…
     
Home
News
Software
Smart reviews
New soft
TOP-10
Best 1000
Audio & Video
Business
Development Tools
Education
Games
Graphics
Home/Hobby
Internet
Desktop
Utilities

Responsive Knowledgebase 1.01    View screenshot )


URL:
HTML:
RKB is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. When a customer calls in with a problem, you can quickly search the database and locate the solution.

Updated Dec 26, 2011 12:08:34
Size437 kb
LicenceDemo
StatusNew Release
LanguagesEnglish
OSWindows 95, Windows 98, Windows ME, Windows NT, Windows 2000, Windows XP
HomepageResponsiveSoftware.com
AuthorAlan Macy
Responsive Knowledgebase 1.01 free download RKB is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future.  When a customer calls in with a problem, you can quickly search the database and locate the solution.

 Zoom click for full size
Description:
   Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to tech support problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.

   Here's an example:

   A user calls in and says that when she uses your application and tries to print, the screen flashes orange, and the application crashes with the message "Instruction at 0x780012f3 referenced memory at 0xaa000000". You work on the problem, and determine that the problem is solved if the user upgrades to the latest HP Printer Driver.

   You start RKB, and click the Add button. The Problem/Solution dialog appears and you type in both the reported problem and the solution.

   One month later, another user calls in and says "Hey man, every time I want to produce a printout, the screen flashes orange, and your program crashes!"

   You type "Orange" into RKB's Find box, press Enter, and the screen displays all the problems which have the word "Orange" in them.

   You see a problem that seems to match the one that the current user is having, so you double click on it. The Problem/Solution dialog appears, and shows you that the solution is for the user to upgrade to the latest HP printer driver.

   You read the solution to the caller, and you're done.

   To recap, you use RKB to enter a large number of problems and their solutions. When users call with tech support questions or problems, RKB searches through the database and finds all of the relevant solutions.
Short tags:
technical support, tech support, support desk, help desk, knowledgebase, database, helpdesk, supportdesk, support
System Requirements:
No minimum system requirements
      Freeware alternatives Responsive Knowledgebase 1.01
Free Download now  Free Download Responsive Knowledgebase 1.01 from ResponsiveSoftware.com

Similar software shotlights:
  • Polar Help Desk 4.1 — Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user…
Find all software similar on Responsive Knowledgebase 1.01

Similar news:
Find all news similar on Responsive Knowledgebase 1.01

Similar smart reviews:
Find all smart reviews similar on Responsive Knowledgebase 1.01


Home > Software > download now Responsive Knowledgebase

See software by tags:
Bypass sites
Screen saver show
see also:
MAXA Cookie Manager
.NET CF SFTP Component in CS VB.NET
Best Sculpture Screensaver
See software by tags:
Text bitmap
Turkey
3d button

Copyright © 2001—2016 3d2f
Concept:
Advertisement.