|Web based Call Tracking and Help Desk software that helps companies streamline their support processes and provide their customers a higher level of service.|
Sep 13, 2011 19:57:36|
|OS||Windows ME, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista, Windows CE, Unix, Mac OS|
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Web based Call Tracking and Help Desk software that helps companies streamline their support processes and provide their customers a higher level of service. Features include automated assignments and notifications, automated e-mail alerts, user customizable interfaces, customizable work flows, live support chat, creation of tickets from incoming e-mails, knowledge base, advanced administration console, report builder, Remote Desktop and much more at an incredible price.
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Now includes Remote Desktop feature
| Freeware alternatives ReadyDesk 5.5|
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