rapidHELP 2.1 free download rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.   
 Example: BearShare • Top 1000
• Smart reviews
   
Search:   
     

Home > Software > Business > Personal Info Managers > download now rapidHELP

  Popular:
Bar Code 128 7.0
Print bar code 128 from Windows with TrueType fonts…
Popup Blaster 1.5.106
The ULTIMATE popup ad killer. 4 filtering methods…
Love You Not 1.10
Love You Not! will intercept any request to execute all…
TIGME RCalc 1.0
Helps you to calculate an unknown resistor value.
Ad Muncher 4.94
Ad Muncher is a powerful advert and popup blocking system…
PHP Code Generator 1.5
Do you want to create a web application from your MySQL…
BackToZIP 4.30
Easy-to-use BackUp Tool for manual or automated backups…
Date Wizard 2.7.4
DateWizard is a small reminder type program for all those…
Always On Time 1.0.1.15
Fast, simple-to-use calendar and task list to help you…
P-Guard 1.03
KEEP YOUR DATA P-Guard uses strong and certified…
Best 1000
  TOP-10:
BKFRecovery 2.0
BKFRecovery is a data recovery software to recover files…
CD Inspector 1.10
Now you can easily prevent the using of the CDs with…
Sync Now! 4.3.5
Powerful & Easy-to-use file sync product for Windows…
EContact PRO 1.1
An ultimate online database system allows you to store and…
SpyCleaner Gold 9.8
This application is great for those who want to know…
DBF Viewer 2000 4.85
With DBF Viewer 2000 you can view, edit, sort, create…
FlashDetective 4.1
Need a sure solution for recovering lost, corrupted or…
PDF Maker Pilot 2.3.1046
Create PDF documents with PDF Maker Pilot. Use PDF Maker to…
AnyNotes 5.02
Collect texts, images, web pages, links, reminders etc. in…
AWbackup 3.1.0
Try this fully automatic backup software which only…
  New:
gBurner 4.3
gBurner is a CD/DVD/BD burning tool, which can create and…
Easy SRW Converter 2.0.0.270
Our program is designed as a wizard, which is the most…
QIF2QFX 2.3.0.4
QIF2QFX is an useful utility to convert QIF files to the…
NTFS Undelete 3.0.6.1019
NTFS Undelete is a quick and effective way to retrieve…
FileRestorePlus 3.0.6.923
FileRestorePlus is a quick and effective way to retrieve…
Undelete Wizard 2.67.8
Deleted a file? Lost an important document? All files are…
VOC To MP3 Plus 3.4
The VOC To MP3 Plus allows you to convert VOC file to…
QFX2QIF 2.2.2.7
Quicken does not want your QFX file and reports some…
Restore BKF File 5.8
Get BKF Recovery software is an advanced & superb…
DbMouse 4.2.2
Modern ribbon-based data manipulation tool for Microsoft…
     
Home
News
Software
Smart reviews
New soft
TOP-10
Best 1000
Audio & Video
Business
Development Tools
Education
Games
Graphics
Home/Hobby
Internet
Desktop
Utilities
Finance
Project management
Personal Info Managers
Office
Accounting
Word Processing
Spreadsheets
E-mail
Database Management
PDF
Calculators
Inventory Systems
Presentation Tools

rapidHELP 2.1    View screenshot )


URL:
HTML:
rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.

Updated Sep 13, 2011 19:57:36
Rating    16 ( -2 -12.5% )
Size46080 kb
LicenceDemo
StatusNew Release
LanguagesEnglish, German
OSWindows 2000, Windows XP
Homepagerapidhelp.net
AuthorrapidHELP Software Hermes & Nolden GbR
rapidHELP 2.1 free download rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.

 Zoom click for full size
Description:
   This is rapidHELP

   rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.

   Functional Overview

   Transparent Data flow

   Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking absence, stand ins, and time overruns into account (escalation management).

   Customer Tickets

   When you create a new ticket, the software automatically displays that customers history, at the same time providing a knowledge base that contains all customer information concerning hotline contracts, support issues and the hardware and software used.

   Multitasking support

   The system is multitasking compliant in every respect.

   Integral Absence Manager

   The Absence Manager controls the availability of all Call Centre staff.

   Uniform GUI for Administrators and Users

   rapidHELP administrators use the same GUI as the users.

   Internet Capability

   The Internet connection option allows your customers to directly verify the status of any logged call. It is also possible to raise tickets and search the knowledge database via the web interface.

   Automatic Timing

   The duration of all support actions can be timed automatically.

   Automatical display of new tickets

   The system automatically informs every supporter about new tickets, and provides a list of unhandled issues.

   Statistics

   Clearly arranged statistics tell you everything you need to know about your Call Centres performance.

   HTML-Functionality

   rapidHELP is based on HTML and XML and offers via many integrated hyperlinks fast access to different programme functions.

   Drag and Drop

   The administrator can set up the user interface according to the wishes and requirements of the Call Centre Manager and his staff.

   Security

   Each supporter and group can be equipped with different user rights. This guarantees a high standa
Short tags:
Service Desk, helpdesk, support, call, call center, ticket, service, helpdesk software, service software, callcenter, Trial software, helpdesk for free, Service level, SLA, Service Level Agreement, Web-Connector, Knowledge Base, Knowledgebase, pdf, xml
System Requirements:
Pentium 200 or equivalent, MS Windows 2000/XP, MS Internet Explorer 5.5 SP1 or higher, 15 MB free hard disk space, 64 MB RAM
find all version  Find last version of rapidHELP
      Freeware alternatives rapidHELP 2.1
Free Download now  Free Download rapidHELP 2.1 from rapidhelp.net

Similar software shotlights:
  • SupportPortal 3.2 — Web based Help Desk and Customer Support Software that combines full featured help desk functions with live help, knowledgebase, forum, newsletters and download modules in one…
Find all software similar on rapidHELP 2.1

Similar news:
  • Salesforce.com expands call center support — NEW YORK - Hosted CRM (customer relationship management) evangelist Salesforce.com Inc. began a new branding campaign this week to draw attention to its customer-service support functionality, launching a new Web site at Supportforce.com and announcing a
  • Remote-management package delivers Web-based help desk — 3am Labs extended its line of remote management products on Monday, delivering a Web-based help desk platform that allows administrators to gain control of a remote system to resolve problems without having to preinstall any software.
Find all news similar on rapidHELP 2.1

Similar smart reviews:
Find all smart reviews similar on rapidHELP 2.1


Home > Software > Business > Personal Info Managers > download now rapidHELP

See software by tags:
Sms crm
Stop installation tool
see also:
3D Snooker Online Games
Best Music Folder Organizer
Cheap Leaflet Printing
See software by tags:
Open source manager
Create adobe pdf bookmarks excel

Copyright © 2001—2016 3d2f
Concept:
Advertisement.