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Similar news:

• Amazon, EBay Slip In Customer Satisfaction — Amazon.com Inc. and EBay Inc. have lost some ground with customers, as the two Internet giants struggle to maintain a high level of customer satisfaction, while also expanding product lines to generate more sales, a study shows.
• Verizon Wireless, Samsung Lead Customer Satisfaction Index — Verizon keeps lead in the independent survey for the second straight year, with T-Mobile in second and Sprint catching up quickly.

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