An affordable, network ready, browser enabled help desk program that let's you quickly record and update support requests as well as computer, software and peripheral inventory information via Windows/Web or both. This version includes many changes.
Problem Solved 4.6 Problem Solved! 4.6 is an easy to use help desk program with both a Windows and web interface for recording, updating and reporting on problems and their solutions. It also allows for quick updating of PC, software and peripherals inventory.
Shut Up And Reboot 2006 Shut Up And Reboot! is an affordable, easy to use, multi-user ready help desk program. This new version has a totally redesigned interface and includes several integrated charts and graphs. Query and Report Wizards make it easy to analyze data.
Description: AccessAble Help Desk Pro Edition features an easy to use and attractive windows based interface as well as .asp and .html pages for quickly recording, updating or searching data via browser. The GUI in this version has been enhanced to make data entry even faster. This version now uses SMTP for emailing from the windows app - no longer relying on a particular email client to be installed The wide variety of reports include graphical and analytical reports to see where most of your support issues are coming from. The reports can also be easily exported to a variety of file formats and emailed to upper management. The browser interface requires Microsoft PWS or IIS There are still no additional per user charges for either the windows interface, email module, or browser based interface. All are included in the site license price. An Open Report menu option let's you access either your own reports created with Crystal Reports 9.0 or custom reports designed for you by the developer.
Computer Associates reassures customers Computer Associates officials at CA World, the company's annual customer conference in Las Vegas, were keen to reassure customers that CA is ready to move on from the accounting turmoil of the past few months.