Polar Help Desk 4.1 free download Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.   
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Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

Updated Dec 26, 2011 12:06:22
Size6784 kb
LicenceCommercial
StatusMajor Update
LanguagesEnglish
OSWindows 2000, Windows XP, Windows 2003
Homepagepolarsoftware.com
AuthorPolar Polar
Polar Help Desk 4.1 free download Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

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Description:
   Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

   As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control.

   Key advantages

   - Easily deployed and configured

   - Extremely short training period enabling seamless introduction of new support staff

   - Flexible licensing and pricing models

   Your benefit

   - Incorporate proven Incident Management process based on ITIL and best practices procedures

   - Adjust IT support resources with service delivery to achieve business effectiveness through the efficient use of information systems

   - Minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes

   - Decrease operational support costs by leveraging incident duplications and repetitive service procedures

   - Aligns incident management with your business requirements

   - Communication with your customers becomes measurable

   - Solve the spam problem by transferring your communication from email to help desk

   - Fulfill customer service requests through Service Level Agreement processes

   - Achieve consistent service levels

   - Improve customer satisfaction - the customer is being informed about each change of the incident status

   - Balance required service levels against the service cost

   - Increase support staff awareness of both customer expectations and IT service management objectives
Short tags:
web based help desk, help desk, helpdesk, technical support, help desk software, helpdesk software, trouble ticket, customer support software, computer technical support, helpdesk system, online technical support
find all version  Find last version of Polar Help Desk
      Freeware alternatives Polar Help Desk 4.1
Free Download now  Free Download Polar Help Desk 4.1 from polarsoftware.com

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