|
|
| FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'. |
|
| Updated |
May 20, 2008 10:11:41 | | Size | 9950 kb | | Licence | Freeware | | Status | New Release | | Languages | English | | Tags | Help Desk, Service Request, Incident, Issue, Service, web based, thin client, browser based, Call Centre, Contact Centre, Issue Tracking, Self Help, Support, Case, Issue, ticket, CRM | | OS | Windows 2000, Windows XP, Windows 2003 | | Homepage | versasrs.com | | Email | info@versadev.com | | Author | VersaDev Sales |
|
|
click for full size
|
Description: versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more... | Short tags: Help Desk, Service Request, Incident, Issue, Service, web based, thin client, browser based, Call Centre, Contact Centre, Issue Tracking, Self Help, Support, Case, Issue, ticket, CRM | System Requirements: MS Win Server 2008/2003/2003/XP/Vista, IIS, .Net 2.0, MS SQL Server 2005/2000/2005 Express | Change Info: NEW v4.0.0 RELEASE - FREE COMMUNITY EDITION | |
| Free Download VersaSRS HelpDesk 4.0.0 from versasrs.com |
| Similar software shotlights: | - VersaOHS 1.1.6 versaOHS has been specifically designed, in consultation with industry-recognized OH&S consultants, to automate your Occupational Health and Safety reporting and management services. versaOHS has been
- DataTrack System 3.0.7794.7 The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development
| | Find all software similar on VersaSRS HelpDesk 4.0.0 |
| Similar smart reviews: | - Aerofox - a lightweight browser with transparency support In spite of the fact that todays Internet pages are mostly loaded in 2 or 3 most popular browsers that dominate the market, there is always place for an alternative. If you need a lightweight browser that can be easily made transparent, Aerofox will be your best choice by all means! Aerofox is a browser that supports all the features of Internet Explorer and
- Cutout Pro, Your Home-Based Cartoon Shop Kids like cartoons and are ready to watch them non-stop unless you interrupt them. So, why not combine the pleasure with learning and teach them to create their own cartoons? What can be more exciting than watching your favorite characters living by the scenario written by you? Check out Cutout Pros Stickman, 2D animation software specially made for children who would like to learn digital
- TrendCatch – a trading strategy based on pure confidence Successful trading relies on deep knowledge of the market, constant monitoring and timely actions. Modern trading tools can help you minimize your involvement in the process and, therefore, the risks of making a hasty decision that may result in serious losses. Working with SP500 Futures or Forex Spot Market on a daily basis requires a reliable trend analysis tool that will tell you when
- 2cTranslator - one-click translation right in your browser Few of us can be called natural-born linguists who fluently speak more than 2 languages. Thats exactly why millions of translators and interpreters do their jobs daily to ensure clear communications between countries, businesses, people, authors and readers, doctors and patience and other people that have a language barrier between them. Unfortunately, surfers often face situations when the
- Radio Explorer 2.6.3. Browsing the Ether. While having more and more of those new sexy digital media every day, we still remain attached to our good-old «real-world» ones. This is true for books (can those e-books touch us like those made of the real paper?), but this is ten times true for the radio. This good old media, ether, diversity of stations, round-the-clock voices what can digits and the Internet oppose
- Browser PA 1.0, Which Assists Browser PA (with PA standing for Personal Assistant) is an ultimate «around-Internet» tools pane, which is inventive enough to be useful for virtually any kind of Internet user. Colourful yet laconic Browser PAs window provides you with abnormal plenty of features and utilities, which Ill even tire to enumerate. Basically, there are six tabs: Search, RSS
- Online Browsing Gets Organized. Bookmark Buddy As we find and bookmark websites worthy to be revisited, we grow a pile of bookmarks that is hard to get through without proper guidance and navigation. Moreover, while some of the sites are just the regular pages with text; the others involve interaction with other users and require submitting users credentials. So bad, the majority of popular browsers do not provide any
- Net.Ex Pro 1.0, Browser For Information Overflow Age Once Internet browsers were invented, theyve targeted one-page-at-a-time model: you have window with address of «current place» and a web-page itself. With Web gaining popularity, browsers organized this way have shown themselves as insufficient: when you browse dozen ща pages at a time, its not too handy to have dozen separate browser windows. The solution had trusted
- TicketCreator, Professional Tickets Made Easy When it comes to printing something, whats the first thing that comes into your mind? I bet that would be «Word» or «Excel» or some other office application. Well, have you tried printing event tickets in any of these applications? Not to mention that such prints look primitive, there is just no way to put anything useful on them. How would you
| | Find all smart reviews similar on VersaSRS HelpDesk 4.0.0 |
|