VersaSRS - HelpDesk - Service Desk - ITSM 4.1.0 free download FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS stand out from the crowd is its unique desktop application style 'look and feel'.   
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VersaSRS - HelpDesk - Service Desk - ITSM 4.1.0 ( View screenshot )


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FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS stand out from the crowd is its unique desktop application style 'look and feel'.

Updated Sep 13, 2011 19:57:36
Size1402 kb
LicenceFreeware
StatusNew Release
LanguagesEnglish
OSWindows 2000, Windows XP, Windows 2003, Windows Vista
HomepageversaSRS.com
AuthorVersaDev Sales
VersaSRS - HelpDesk - Service Desk - ITSM 4.1.0 free download FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS stand out from the crowd is its unique desktop application style 'look and feel'.

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    Description:
       versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...
    Short tags:
    web based, ticket, Support, Service, CRM, browser based, thin client, Case, Incident, Help Desk, Contact Centre, Call Centre, Self Help, Issue Tracking, Issue, Service Request, Issue
    System Requirements:
    MS Win Server 2008/2003/2003/XP/Vista/Windows 7, IIS, .Net 1.1, MS SQL Server 2008/2005/2000, Express 2008
    Change Info:
    NEW v4.1.0 RELEASE - Free COMMUNITY EDITION
    Free Download now  Free Download VersaSRS - HelpDesk - Service Desk - ITSM 4.1.0 from versaSRS.com

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