A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included.
Problem Solved 4.6 Problem Solved! 4.6 is an easy to use help desk program with both a Windows and web interface for recording, updating and reporting on problems and their solutions. It also allows for quick updating of PC, software and peripherals inventory.
Shut Up And Reboot 2006 Shut Up And Reboot! is an affordable, easy to use, multi-user ready help desk program. This new version has a totally redesigned interface and includes several integrated charts and graphs. Query and Report Wizards make it easy to analyze data.
Description: A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. This release includes new and improved user interface and Report Builder to supplement the Report Wizard. Output reports to PDF files for easy emailing as attachments. No per user charges. A Microsoft Access format .mdb on the backend insures you can even user 3rd party reporting software, but with the built in ability to create your own reports and output to .csv or Microsoft Excel you probably won't need to use other reporting software. Site license includes both the Windows application and optional web interface for unlimited users.
Easy-CSS 1.01 For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. The request may be serviced via phone, using the help desk, or
ieSupportManager 1.50 Fully featured Desktop and web based helpdesk software system. Includes web interface, email notifications, email logging, knowledgebase and contract management facilities. Easy to
Customers And Partners Support Microsoft's CRM Delay Brad Wilson, general manager of Microsoft CRM, says the delay of CRM 2.0 is because of feedback from customers and partners who prefer to see new capabilities added now rather than wait for a subsequent release.
Customer Data and CRM Basics Siebel (Nasdaq: SEBL) recently announced that demand is growing for its customer data integration (CDI) application, a quality-control tool designed to ensure the accuracy of customer data.