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| HelpBeam lets you instantly view and control your customer's computer over the internet, across firewalls and proxies. Resolve the issue in real time, using 100% secure web based remote control, with no installation or configuration. |
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Aug 16, 2009 09:36:48 | | Size | 2938 kb | | Licence | Shareware | | Status | Minor Update | | Languages | English | | Tags | helpbeam, remote support, remote desktop, remote assistance, online support, remote control, desktop sharing, remote access, screen sharing, remote support software, pc remote control, tech support software | | OS | Windows 98, Windows ME, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista | | Homepage | helpbeam.com | | Email | support@helpbeam.com | | Author | HelpBeam HelpBeam |
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Description: HelpBeam lets you instantly view and control your customer's computer over the internet, across firewalls and proxies. Resolve the issue in real time, using web based remote control. HelpBeam requires no installation or configuration, and is 100% secured with end to end SSL encryption.
HelpBeam is very simply to use for both the customer and support representative. All the customer must do is visit the HelpBeam web site and download a small application. The support representative can then view, control and transfer files in real time on their machine, often in less than 30 seconds.
Here are some key features of HelpBeam:
- Very Simple to Use
- No Installation
- No Configuration
- Remote Desktop View
- Remote Keyboard and Mouse Control
- 128 bit SSL encryption
- Connect in Seconds
- Firewall Friendly
- Web Based
- Connect From Anywhere | Short tags: helpbeam, remote support, remote desktop, remote assistance, online support, remote control, desktop sharing, remote access, screen sharing, remote support software, pc remote control, tech support software | System Requirements: Internet Access | Change Info: - Easier customer interface
- HelpBeam branding has been reduced to make customer interface more white label for support representatives. | |
| | Freeware alternatives HelpBeam 1.5 |
| Free Download HelpBeam 1.5 from helpbeam.com |
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