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| A knowledge base that runs completely in an Exchange public folder. No extra windows. Works with all versions of MS Outlook. Rich text, html and attached files can be used in knowledge articles. Full text searching. Publish to htm files with index. |
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Sep 14, 2007 13:37:58 | | Size | 8748 kb | | Licence | Shareware | | Status | Major Update | | Languages | English, German, French, Italian, Portuguese, Spanish | | Tags | knowledge base, Outlook, search, articles, public folder | | OS | Windows ME, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista | | Homepage | kalmstrom.com | | Email | support@kalmstrom.com | | Author | Peter Kalmstrom |
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| Other author's software: | - Public Folder HelpDesk for Outlook 9.2.5 — Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or GAL. Open tickets are stored in Outlook and in an Access.
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Description:
KBase for Outlook is a knowledge base that runs completely in an Exchange Public folder.
No extra windows - knowledge base available right inside Outlook. No new client installation. An environment that users already knows. Off-line possibilities. Ease of use. Works with all versions of MS Outlook. Rich text, html and attached files can be used in knowledge articles. Drop-down combo boxes for Problem type and Problem category.Full text searching. Articles can be published to .htm files and expandable index created automatically.
Works stand-alone or with the information sharing and support handling application Public Folder HelpDesk for Outlook from kalmstrom.nu Outlook Solutions. | Short tags:
knowledge base, Outlook, search, articles, public folder | Change Info:
Easy to generate web pages from articles, dropdowns for Problem category and type |  Find last version of KBase for Outlook | |
| | Freeware alternatives KBase for Outlook 2 |
|  Free Download KBase for Outlook 2 from kalmstrom.com |
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