Commit - CRM, Service and Billing for Small Computer Repair and Computer Services Businesses. Commit is an affordable CRM, Service, Dispatching Contracts and Billing software solution designed specifically for computer services companies
Sep 13, 2011 19:57:36
Windows 98, Windows 2000, Windows XP, Windows 2003
Description: Commit - CRM, Service and Billing for Small Computer Repair and Computer Services Businesses
Commit is an affordable CRM, Service, Dispatching, Contracts and Billing software solution designed for IT service providers who -
* Provide maintenance services
* Handle customer support calls and on-site visits
* Sell hardware and off-the-shelf software
* Perform local repairs
* Manage Service Contracts and need full control over their status
* Bill customers for labor, expenses and products
* Track Customers' Assets - Equipment, Software, Subscriptions and more
Run your computer repair business more efficiently using the Commit QuickBooks Link designed to simplify routine business, accounting and financial management tasks.
The Commit Web Interface is employing the latest technologies that enable your employees and customers to access data in Commit through a standard web browser. Commit Web Interface enhances the power of the Commit application by extending its reach to remote users or satellite offices anywhere via the Internet.
Satisfy Customers – Your customers will receive a higher level of service as well as greater visibility into the services they have received and the associated costs
Increase Productivity by dispatching the right technician to the right call, by measuring the technician's productivity, by letting remote technicians using a web browser manage their open tickets, schedules, tasks and customer information, and by reducing the number of customer "status" phone calls since they can view their status online using a web browser and log new incidents. Note: browser access requires the Commit Web Interface module.
Increase Revenues and Always Get Paid by controlling customers' debts and keeping track of services provided to each specific customer according to its service contract and by easily managing and analyzing all charges, including labor, expenses and parts
Customers And Partners Support Microsoft's CRM Delay Brad Wilson, general manager of Microsoft CRM, says the delay of CRM 2.0 is because of feedback from customers and partners who prefer to see new capabilities added now rather than wait for a subsequent release.