An efficacious online tool pooling and managing the business’s resources together and solving various issues related to ticket management and asset management. Share it via a cloud or install it in a private network, it’s entirely up to you.
Description: An entity’s internal software which is connected via the internet, and is intended to handle the pivotal issues of ticket management, asset management, change management along with being a help desk or service desk software. Compatible with any given Microsoft Windows series, the Help Desk Premier software application effectively establishes itself as a platform to communicate with an entity’s manpower and promptly converts customer’s emails and letters into tickets which are then further dealt with and managed by the software itself. The help desk software very efficiently handles its vast database of customers and tracks an issue put forward meteorically. Be it help desk software, a tick management system or a service desk software, the software is highly customizable making the possibilities virtually limitless. With the efficacious feature of active directory integration, you get all the data transformed into meaningful tables and fields depicting valuable information you want in no time. Offering you value for your money at a deeply negotiated cost to you, there is no way such a potential tool offering such a diversified service portfolio can be offered at anything less! You can easily share the software via a cloud or install it in a private network, which is entirely up to you.
System Requirements: Windows Server 2008, Windows 7 or Windows 8 running IIS with minimum 4gb RAM (8gb recommended)
Change Info: Help Desk Premier has been updated to include Change Management capabilities, as well as multi-domain email and Active Directory support. Start-up time for the application has been reduced dramatically, and other performance improvements are part of this release as well.
DataTrack System 3.5 3.5.9800.0 The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and