Support your customers as well as the leading brand but for a fraction of the cost. Your customers join a central queue simply by visiting your website. Technicians pick any number of customers to connect to. From $295, a one off cost.
Dec 26, 2011 12:06:38
Windows 95, Windows 98, Windows ME, Windows NT, Windows 2000, Windows XP, Windows Vista, Unix, Mac OS
Description: Support your customers as well as the leading brand but for a fraction of the cost. Your customers join a central queue simply by visiting your website with the SimpleHelp client integrated as just one line of HTML. Your technicians then pick who they connect to and how many sessions they join. Technicians can see the remote desktop, control the mouse and keyboard, text-chat with the customer and transfer files back and forth in the background (including resumed file transfers). Available for virtually all operating systems for both customer and technician. Licensed at a one-off cost from $295.
Customer Support Organizer Pro 3.02 Customer Support Organizer Pro: simple database management system that helps you to organize, track, and manage your customer support activities. Customer Support Organizer
Beyond Remote Support 2007 Support your customers remotely thru firewalls in seconds using e-mail, chat, or your website. Similar fuctionality to GoToAssist, LogMeIn Rescue and WebEx Support Center at a
Microsoft slows to support customers' pace The software maker's decision to extend support for many of its products reflects a new reality: Customers are increasingly reluctant to update major software components every few years just to keep up with Microsoft's shipment schedules.