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| Windows Network Management & Monitoring System. This allows you to manage or monitor workstations from behind firewalls. The system can analyze a workstation, remote control, edit files & registry, remove startup entries and much more. |
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Feb 22, 2009 04:35:01 | | Size | 146013 kb | | Licence | Commercial | | Status | Major Update | | Languages | English | | Tags | network, remote, time, ticketing, helpdesk, msp, regedit, manage, service, provider, monitor, control, inventory, windows, alert, email | | OS | Windows ME, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista, Unix, Mac OS | | Homepage | labtechsoft.com | | Email | Sales@LabtechSoft.com | | Author | Greg Buerk |
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Description: LabTech is a one of a kind solution that combines remote technical support with inventory and client management. With over 100 built-in commands and a file & registry editor your customers won't even know that you are fixing their computer. Help them interactively by connecting directly to their computer or view screen captures of their desktop. Never be left wondering if new software will run on the clients PCs with complete inventory you will know which computers need upgrading (great sales tool!). Track problems and provide a 24-7 helpdesk with an email powered support ticketing system. Be alerted to problems, changes in client computers and when maintenance needs to be preformed before your clients call with the remote agents. Complete technician management with per client permissions command history, shared hyperlinks and timesheets. All of this in a simple to use package that requires very little bandwidth, is very secure and require no configuration of routers or firewalls. | Short tags: network, remote, time, ticketing, helpdesk, msp, regedit, manage, service, provider, monitor, control, inventory, windows, alert, email | System Requirements: Framework 1.1, PII400mhz and 64mb of Memory Minimum | Change Info: MultiLevel Customizable Groups, Group and Client Based Security, Complete revamp of permissions with user classes controling access, Expanded Security Auditing, Drag & Drop on the Navigation Tree, Menus now appropriate for items in Tree, Sorting, grouping and Functionality, More | |
| | Freeware alternatives LabTech MSP 2.5 |
| Free Download LabTech MSP 2.5 from Labtechsoft.com |
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