|
|
| Provide live chat on your web site. Monitor web site activity in real-time and invite visitors to chat with you. Increase sales and enhance customer support by providing a live person to chat with visitors while interest is high. |
|
| Updated |
Apr 11, 2008 07:35:50 | | Size | 3578 kb | | Licence | Commercial | | Status | Major Update | | Languages | English | | Tags | live chat help real-time keyword tracking visitor customer service IM instant message online support geolocation person helper | | OS | Windows 2000, Windows XP, Windows 2003 | | Homepage | customerreach.com | | Email | info@customerreach.com | | Author | CustomerReach |
|
|
click for full size
|
Description: Provide live chat on your web site. Monitor web site activity in real-time and invite visitors to chat with you. Increase sales and enhance customer support by providing a live person to chat with visitors while interest is high.
Learn how visitors are using your site. Track the keywords that brought the visitor to your site and use geolocation to view the location of the visitor and improve the effectiveness of your advertising.
Visitors on your web site do not need to download any software to chat with you.
While chatting, your spelling is automatically checked. You can use 'QuickText' to send quick responses to commonly asked questions. You can also chat with a supervisor or other agent during a chat with a visitor. Multiple agents can be on a chat and, when a supervisor is in a chat, messages from the supervisor will not be visible to the visitor. Surveys can be created to capture additional information from visitors. Chats can be secured with 128-bit encryption.
The live chat buttons and visitor chat window are fully customizable. You can add your logo, change the layout, graphics and colors to integrate with your web site. You can also display your picture during a chat for a more personal touch. For advanced functionality, CustomerReach supports plug-ins allowing you to extend CustomerReach or integrate with other systems.
During after-hours, visitors can leave a message for you or you can configure CustomerReach to display a custom Web page.
CustomerReach is easy to setup - simply paste the CustomerReach tags onto your web pages.
CustomerReach is available as a server or hosted solution. Free trial. Free live chat version is available. | Short tags: live, chat, help, real-time, keyword, tracking, visitor, customer, service, IM, instant, message, online, support, geolocation, person, helper | |
| | Freeware alternatives CustomerReach 3.0 |
| Free Download CustomerReach 3.0 from customerreach.com |
| Similar software shotlights: | - ScreenTalker 1.0 ScreenTalker Live Chat, Live Support, Live Help, Customer Service Software. Download our free Lite Version now! Live Chat for live help and live support. Sales and customer service chats. One of the
- Advanced Live Support 1.00 Advanced Live Support is an Advanced Portal product offered to any website hosted with us. It enables you to launch a LIVE customer service on your website. With LiveSupport turned on, you can view
| | Find all software similar on CustomerReach 3.0 |
| Similar smart reviews: | - TimeGuard Pro, Time Tracking for the Real Work Work time tracking software isnt something exclusive. But anyone who has tried using any program of such kind knows a number of nuances involved in this process. The «naпve» programs asking you to «write here, what and when youve done» just dont work. What DOES work? Ill show you with TimeGuard Pro. TimeGuard Pro stands out for being brief and
- Instant Housecall, Support 'em All! If your work is about providing support to users of some computer system (for example, you sell the system or sell consulting services, etc.), you can think of it as of almost unsolvable problem. Typical users have an extremely wide range of qualifications and experience, so your recommendations (provided through email, phone or some messaging service) can be easily misunderstood
- Antamedia Internet Caffe 5.6, Customers Would Be Happy! Antamedia Internet Caffe suite has amazed me. Really. For a system administrator with an average experience and common sense, there are obvious minimal requirements for the Internet cafй management. As well, its obvious that creating software that would meet at least those minimal requirements is a rather hard job. Even harder is to create something «more than the minimum»
- AllNetic Working Time Tracker - simple and efficient personal time tracking Those of us who get paid for the time we spend on our customers tasks know well what a problem it is to keep track of our hours and then create accurate reports for the clients. Of course, you can submit approximate values or use your own wristwatch as a meter, but these methods can hardly be called elegant or accurate. If seeking a tool that will take the
- Instant Messaging Server. Safe and secure communication. No one can deny that good communication is a crucial component in the formula of business success. That is why, if you need to be successful and gain extra profit, you need to use the unique Instant Messaging Server and Client software: Bopup Communication Server, Bopup Messenger, Bopup Observer all these programs belong to a single client-server platform. Instant
- Bluetooth Advertising Software - a new way to deliver ads to potential customers! Bluetooth is a standard feature in virtually every modern portable device. Although its primarily used for wireless connectivity with a number of accessories, it may be utilized differently in a fairly unusual manner. Have you ever considered using Bluetooth as a means of ad content delivery? If not, there is an application that can help you draw more
- Customer Backup – a solid foundation for establishing great relationships with your clients Any business, be it a one-man company or a large enterprise, depends on clients. Constant communication with your customers, including newsletters, announcements, special offers and follow-ups, helps increase sales and improve customer loyalty, which is extremely important today, when competition and customer mobility is high. If your customer base is growing and you start experiencing problems
- Easy Time Control – a comprehensive work time tracking tool Knowing the exact amount of time your employees spend working on their assignments is very important for any company that uses hourly wages. However, when the number of employees crosses a certain threshold, this task becomes critical to the operation of the enterprise and the security of its cashflow. If you are looking for an elegant and flexible solution that will do the job
- Graph 4.3, Your All-time Function Graph Helper Graph mathematical application is something of the Unique Simple Thing kind. Unique Simple Thing is a thing, which you load and start to work, and all is simple. And when you need more advanced functionality, it IS just where it SHOULD be, and can be used in the same, simplest possible, manner. And when you need more options, you have. And when you think «OK, but can your
| | Find all smart reviews similar on CustomerReach 3.0 |
|