SupportCenter is powerful and easy-to-use Helpdesk and Customer Support software developped for companies that handle big load of email support tickets per day. Very easy to learn and to use, intuitive, and powerful.
Sep 13, 2011 19:57:36
Windows ME, Windows 2000, Windows XP, Windows 2003, Windows CE, Unix
Description: SupportCenter is Web 2.0 (AJAX) Helpdesk and Customer Support Software.
It offers very fast, easy to use and intuitive Web interface with a lot of unique features.
SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them into unlimited number of Queues with unlimited number of Rules and to unlimited number of support agents. It can process thousands of emails per hour.
Main features are:
- very fast User Interface (transmitted are just data by Ajax requests, not HTML code)
- free installation by our support team included in price
- unlimited number of support stuff users in price
- knowledge base with suggestion algorythms
- unlimited email accounts
- validating quality of incomming emails, checking if emails exist (avoids sending emails to nonexisting emails)
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