Omni Customer Support 1.0 free download Omni Customer Support allows you to create a searchable knowledge base to improve customer support. Based on Search engine technology, it quickly finds the most relevant issue saving time and keeping your customers happy.   
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Omni Customer Support allows you to create a searchable knowledge base to improve customer support. Based on Search engine technology, it quickly finds the most relevant issue saving time and keeping your customers happy.

Updated Sep 13, 2011 19:57:36
Size2179 kb
LicenceCommercial
StatusNew Release
LanguagesEnglish
OSWindows ME, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista, Windows CE
Homepageomnicustomersupport.com
AuthorChris Exline
Omni Customer Support 1.0 free download Omni Customer Support allows you to create a searchable knowledge base to improve customer support.  Based on Search engine technology, it quickly finds the most relevant issue saving time and keeping your customers happy.

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Description:
   Omni Customer Support allows you to improve the quality of your customer support

   The underlying search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution

   It allows new staff to be immediately productive without a costly investment of learning all the known support issues

   It enables you to track the problem areas of your product so you can see what areas need improvement in the next release

   Why Omni Customer Support?

   Omni Customer Support enables you to create a searchable knowledge base of all your customer support issues. As the number of issues increases, the harder it is to find the right issue from the hundreds or thousands of other issues. A linear search of the issues is not going to work. You want to find the most relevant issues, so the results need to be ranked accordingly. This is what Omni Customer Support does, because it is built around a search engine.
Short tags:
Customer, Support, Knowledge, Base, Software
System Requirements:
Java 1.4+
      Freeware alternatives Omni Customer Support 1.0
Free Download now  Free Download Omni Customer Support 1.0 from omnicustomersupport.com

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