Remote Gateway Management reduces the cost of providing support to local/remote workers with secure centralized, web-based remote management/control. Provide anytime management of computers via LAN or Internet to extend the reach of the IT helpdesk
Help Desk Authority (formerly BridgeTrak) 8.1 Build 221 Comprehensive trouble ticket tracking software for IT and/or customer support desks. User friendly interface,customizable screens and fields, knowledgebase, reporting, robust query, and modules for Asset Management, issue escalation,web self service
Description: Desktop Authority's Remote Gateway Management reduces the cost of providing support to local and remote workers with secure centralized, web-based remote management and remote control. Provide anytime management of computers via LAN or Internet to extend the reach of the IT helpdesk. In addition to the traditional remote control functions, its extensive feature set also allows the administrator to manage unattended computers and perform background maintenance tasks without disrupting the users work. Ideal for even the most novice user, Desktop Authority Remote management Gateway helps keep local, home and travelling workers productive.
System Requirements: Windows Server 2003 SP1 or above, .NET framework 2.0, SQL Server 2005 or Express / Client Support: Windows 2000, XP, an Vista, 32 & 64-bit
Change Info: New Product Release: Remote Management Gateway reduces the cost of providing support to local and remote workers with secure, centralized, web-based remote management and remote control. Remote Management Gateway provides anytime management of computers on the LANand across the Internet.
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