SupportPortal 3.2 free download Web based Help Desk and Customer Support Software that combines full featured help desk functions with live help, knowledgebase, forum, newsletters and download modules in one collaborative package intended to use in B2B or B2C environments.   
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Web based Help Desk and Customer Support Software that combines full featured help desk functions with live help, knowledgebase, forum, newsletters and download modules in one collaborative package intended to use in B2B or B2C environments.

Updated Sep 13, 2011 19:57:36
Size2832 kb
LicenceShareware
StatusMinor Update
LanguagesEnglish, German, French, Italian, Japanese, Portuguese, Spanish
OSWindows 2000, Unix
Homepagee-supportportal.com
AuthorBenjamin Ishak
SupportPortal 3.2 free download Web based Help Desk and Customer Support Software that combines full featured help desk functions with live help, knowledgebase, forum, newsletters and download modules in one collaborative package intended to use in B2B or B2C environments.

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Description:
   AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether as an internal help desk or an external customer support desk or call center: - Track and manage support issues effectively to ensure customer satisfaction - Allow end users and specialists to share experience through Support Forum. - Keep your customers informed about new product's features through News Engine - Live support Chat gives your customers answers to their questions on the spot in real-time - Make new products versions and documentation always available to right person at right time - Comprehensive Knowledge Base nd procedures - Manage SLA and get reports on support load and performance. A
Short tags:
help desk software, helpdesk, service desk, support ticket software, web based, online, customer support, itil, sla, live chat, knowledge base, forum, downloads, news
System Requirements:
PHP, MySQL
Change Info:
Removed potential security risks
      Freeware alternatives SupportPortal 3.2
Free Download now  Free Download SupportPortal 3.2 from e-supportportal.com

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Home > Software > Business > Office > download now SupportPortal

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