ErlangXLS 1.0    ( View screenshot )

Other author's software:

• AnswerWIN 2.0 — AnswerWIN is a Software Tool for Planning and Optimization of Call Center staffing requirements.The core of this product is a new forecasting methodology on caller behavior.

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• Lokad Call Center Calculator 2.3.377.1 — Don't waste time or money on your call center schedules. Start optimizing staff levels. Import data from call center applications (or from Excel). 1-click staff optimization report. Convert call…

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• VeriSign opens India tech center, to ramp up staff — VeriSign Inc. , whichprovides infrastructure services to enable e-commerce andcontent delivery over the Internet, said on Tuesday it openedan India technology center which would have 200 staff by theend of 2007.
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