Help Desk Software (from $4995, 45 day MBG) HelpSTAR supports ITIL processes for best-practice service management, including: · Problem Management and Incident Management · Change Management · Knowledge Management
Sep 13, 2011 19:57:36
Windows 98, Windows ME, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista
ReadyDesk 5.5 Web based Call Tracking and Help Desk software that helps companies streamline their support processes and provide their customers a higher level of service. Web based Call
Polar Help Desk 4.1 Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user
FrontRange Upgrades Help Desk Software For SMEs FrontRange Solutions this week announced the release of version 8.3 of its HEAT help desk application, designed to improve the performance of IT and support organizations in small to midsize enterprises (SMEs) and distributed enterprise organizations.
What's Wrong with Tech Support? PC Vendors are failing to provide effective tech support. Also: Legislation can't protect online, e-mail privacy, and is open government always good? What's Wrong with Tech Support? Online Protection: Why Legislation Fails How Private is