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ISMRR 1.01

Request and Response was designed to allow companies to track user requests. Since ISMRR allows for complete customization, there are no limits on

Track requests from other users 
Local and remote installs supported 
Connect from any remote site 
Configure almost all aspects of the program 
Use for any project tracking, not just computer related (fully customizable) 
Color coding of Requests and Users 
Connect to multiple servers from 1 client 
Advanced searching (SQL and Full Text) 
SQL Repository 
Built-in Knowledge Base (regulated by Admin) 
Archive finished request for faster access to open requests 
Comprehensive Reports/Charts 
Custom Report Designer 
Complete user management 
Define defaults as needed. No predefined entries to limit usage. 
Email notice of updates to requests. 
Attach files to requests 
Link to other requests 
History of all changes made to request 
Export to XLS,HTM,XML,TXT 
Built-in screen capture 
Multiple views 
much more

Similar software:
  • AccessAble Help Desk Pro Edition 2.55 — An affordable, network ready, browser enabled help desk program that let's you quickly record and update support requests as well as computer, software and peripheral inventory information via Windows/Web or both. This version includes many changes.
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