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Ticket Operator

Ticket Operator software (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses. It allows to

The main characteristic of Ticket Operator are: 
- Staff Personalization: each staff member can change certain points of his/her account to suit his/her needs. 
- Staff Permissions: you can assign your staff members to separate departments;
- Email Forwards: the system can forward a copy of a ticket and you can use it with a provider that supports Email->Pager gateway to send notifications directly to your pager;
- Ticket statistics: the staff administrator can get any information about ticket status and staff members (number of open / closed / served tickets etc.).

For Ticket Operator Administrators: 
- Runs on Apache/IIS - no proprietary web servers; 
- Easy-to-use menus for managing reps, departments, categories, priorities and
- Runs on with mySQL database; 
- Built-in reports for keeping track of problems, users and support reps; 
- Configurable email messages; 
- Easy customizable pages to fit your organizations needs

Similar software:
  • Assistance Desk 1.4 — Assistance Desk (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems.
  • Polar Help Desk 5.0 — Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management, enables your organization to manage support services to your employees and customers through a help desk portal.
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