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Lokad Call Center Calculator 2.3.377.1

Don't waste time or money on your call center schedules. Start optimizing staff levels. Import data from call center applications (or from Excel).

Start optimizing staff levels with Lokad Call Center Calculator. Import data from call center applications or from Excel. Easy 1-click staff optimization report. Convert call volumes into optimal numbers of operators with Erlang C formula. Manually adjust staff levels when you know that events will impact your call center activity.

No statistical or mathematical knowledge required. Lokad provides forecasting as a service. The forecasts are performed on the Lokad servers. We continuously monitor and improve our forecasting models so that you do have to do it yourself

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