If your work is about providing support to users of some computer system (for example, you sell the system or sell consulting services, etc.), you can think of it as of almost unsolvable problem. Typical users have an extremely wide range of qualifications and experience, so your recommendations (provided through email, phone or some messaging service) can be easily misunderstood, ignored, forgotten and so on. Of course, there are some «remote assistance» solutions, but they tend to recursively fall into the same problem of «how to help user install the remote assistant». Thats why zero-configuration and always working Instant Housecall matters.
The software consists of three parts: a web-based administration interface available at instanthousecall.com, a small application for support specialist, and an even smaller application for user. From the users point of view, all the assistants recommendations look like «please open our-company.instanthousecall.com, then click Download, and then click Invite». Once these steps are went through, the support specialist receives the invitation to help the user, and the administrative web-interface logs all the actions. The performance of Instant Housecall software modules is
super-stable: it works behind firewalls and proxies, resumes after computer reboot (even in the Safe mode), and correctly understands all modern Windows Vista features.
VenusValley Live Support 1.1 VenusValley Live Support enables you to chat live with people visiting your website. You can monitor your site visitors, answer questions from potential/existing customers in
SmartWebChat 1.0 SmartWebChat offers a free hosted solution to communicate live with your web site visitors, converting them into loyal customers and building strong customer relationships
Shoot-'Em-Up Net Games No Match for Solitaire Middle-aged computer users who prefersolitaire and puzzles to violent shoot 'em ups will push onlinegaming to be a $2.2 billion industry in Europe and NorthAmerica by 2007, according to a report on Monday.