A good service is a service that meets and exceeds expectations, cares about customers and is willing and capable to listen to their needs. If you are set on creating a business with perfect customer support, you won’t be able to do it without proper communication tools that will lay the foundation of your customer support service.
Comm100 Live Chat is used by thousands of companies, including major ones, to communicate with end clients through corporate websites and generate solid leads. Created with ease of implementation and reliability in mind, Comm100 Live Chat can be quickly deployed on any website, customized and launched in the live mode. The software is also available as a desktop application and apps for all major mobile platforms, including iPhone, Blackberry, Android, Windows Mobile and Java. Comm100 Live Chat works in text and voice modes, supports message templates (canned responses), easy chat transfer to another operator, user banning, screen capturing and file transfer, to begin with. Other notable features of the product include flexible permissions management, powerful reporting and analysis capabilities, integration with other Comm100 products, such as a support ticket system and help desk software, pre-chat surveys, post-chat rating prompts and lots more!
Comm100 Live Char is guaranteed to have everything you would possibly look for in live chat software. And since actions speak louder than words, we strongly recommend trying it out without further ado — you won’t be disappointed!
Vuechat 1.2 Vuechat: Customer Service and CRM. Vuechat: The ultimate solution for Customer Service and CRM. Vuechat is set of tools for Web-based Customer Service, Instant Messaging
Chat Customer Service Software 2.5.6 Customer service software, with the live help support to increase sale of your website. Easy to use. Perfect for web operator and sales representant. You can upgrade this version
Oracle Sees PeopleSoft Customers Staying Oracle Corp. CEO Larry Ellison predicted Tuesday that his company will retain at least 95 percent of the customers swept up in a $10.3 billion takeover of PeopleSoft Inc., reflecting his belief that the contentious deal will result in a happy marriage