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Found programs 2.

	1.	ErlangXLS 1.0 (cclogic.eu)
		und Erlang B. This includes service level, average speed of answer, agent occupation, trunk load, etc. While other providers sell Erlang-based software in expensive products, CC-Logic offers these widely used functions completely free of charge and unlimited. However, CC-Logic recommends…
		Updated: Nov 29, 2008 \| Rating: 0 \| Author: Jens Weisbrodt \| Size: 263 kb \| Freeware Go to category: Business > Calculators Similar software

	2.	AnswerWIN 2.0 (cclogic.eu)
		to forecast service sevel, lost calls, average spped of answer, agent occupation, and to determine an optimal number of agents by finding the optimal balance between lost calls and agent costs. In addition to AnswerWIN with graphical user interface, there is another product AnswerXLS which provides the complete function set as Excel addins. The core ofo…
		Updated: Dec 1, 2008 \| Rating: 0 \| Author: Jens Weisbrodt \| Size: 2110 kb \| Shareware Go to category: Business > Calculators Similar software

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