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| 1. | Web Help Desk Software for Mac OS X 9.1.24  (webhelpdesk.com) | ||
| The Web Help Desk software for Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way… | |||
| Updated: Apr 17, 2009 | Rating: 0 | Author: Web Help Desk Sales | Size: 55296 kb | Shareware Go to category: Business > Office Similar software |
| 2. | ATAF-Support 1.5 (ataf.biz) | ||
| form The ATAF-Support application automatic notifies users and helpdesk by when changes are made or questions are updated. ATAF-support is parameter controlled so you can easy setup : Company Name The support Email address Program description Keywords List of programs Program versions… | |||
| Updated: Feb 5, 2007 | Rating: 0 | Author: Christian Rasmussen | Size: 49 kb | Freeware Go to category: Business > Database Management Similar software |
| 3. | Active Web Helpdesk 2 (activewebsoftwares.com) | ||
| Helpdesk Manager. It works by routing the Customer questions to the proper Helpdesk Personnel. Helpdesk Personnel then answer the question (email sent to the customer) and can save it to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized. The source code with Access or MS SQL database is available. Features Requireso… | |||
| Updated: Feb 5, 2007 | Rating: 0 | Author: Alvin Lu | Size: 520 kb | Demo Go to category: Internet Similar software |
| 4. | Public Folder HelpDesk for Outlook 9.2.5 (kalmstrom.com) | ||
| on helpdesk tickets in Outlook. Create tickets from e-mail or webform. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mailo… | |||
| Updated: Aug 28, 2007 | Rating: 0 | Author: Peter Kalmstrom | Size: 6923 kb | Shareware Similar software |
| 5. | JumpBox for the SugarCRM CRM System 1.0.2 (jumpbox.com) | ||
| SugarCRM is the market-leading, commercial open source customer relationship management (CRM) application. SugarCRM's open source architecture adapts to any business environment by offering a flexible, cost-effective alternative to proprietary apps. With SugarCRM, companies can more easily customize and… | |||
| Updated: Sep 29, 2007 | Rating: 0 | Author: Team JumpBox | Size: 142336 kb | Commercial Similar software |
| 6. | Razordesk Enterprise Edition 5U 3.2.00 (razordesk.com) | ||
| at demo.razordesk.com Razordesk is so much more than just another helpdesk. A web-based trouble ticketing system. Windows style user interface, contracts, notifications, reporting, jeopardy warning and much more. Includes 5 seats to support up to 5 concurent logins. Add more seats as and wheno… | |||
| Updated: Jul 2, 2008 | Rating: 0 | Author: Bluetang Development | Size: 67706 kb | Commercial Go to category: Business Similar software |
| 7. | Easypass 2.0 (andresensoft.de) | ||
| Easypass 2.0 is a random password generator for all areas where passwords have to be set or changed (like hotlines, helpdesks and administrators). Features: Fast and easy to use. Generates three types of passwords. Speakable password: This passwords can be used and spoken much easier than normal… | |||
| Updated: Jul 20, 2004 | Rating: 0 | Author: Ulrik Andresen | Size: 2927 kb | Shareware Go to category: Utilities > Security Similar software |
| 8. | NetWrix Password Manager 3.1.018 (netwrix.com) | ||
| lockout incidents in a self-service fashion without involvement of helpdesk personnel, allowing organizations to implement strong password policies in Active Directory environments and address their identity management challenges. Password management is the most common IT support issue bringing… | |||
| Updated: Jul 13, 2007 | Rating: 0 | Author: Vincent Kent | Size: 1146 kb | Commercial Go to category: Internet > Promotion Similar software |
| 9. | Boldcenter Operator Client .NET 4.13 (boldcenter.com) | ||
| Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails… | |||
| Updated: Oct 16, 2005 | Rating: 0 | Author: Kent Johnson | Size: 4263 kb | Freeware Similar software |
| 10. | Boldchat 5.00 (boldchat.com) | ||
| Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails… | |||
| Updated: Mar 19, 2008 | Rating: 0 | Author: Bravestorm, LLC | Size: 6264 kb | Freeware Similar software |
| 11. | Polar Help Desk Free 4.1 (polarsoftware.com) | ||
| Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email integration, language… | |||
| Updated: Apr 11, 2007 | Rating: 0 | Author: Polar Polar | Size: 9722 kb | Freeware Go to category: Business > Office Similar software |
| 12. | Remote Helpdesk 7.8 (gidsoftware.com) | ||
| support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A small footprint exe only needs to be run on client computer. A single license includes unlimited clients. Features 256, 15, 16, 24, or 32-bit screen transfer, compression, 256 key AES encryption (Rijndael) of all traffic, fileo… | |||
| Updated: Dec 22, 2008 | Rating: 149 | Author: Glen Dean | Size: 2822 kb | Shareware Similar software |
| 13. | Intelligent Mailbook 3.1.5 (i-mailbook.info) | ||
| Intelligent Mailbook is a free, professional, project-based e-mail program for small business and home office use. It stores messages and message receipts in a new intuitive way, and uses an “Archive” for easy back-up and restore of messages. It has powerful automatic Tracking number (“support ticket”)… | |||
| Updated: Jul 20, 2004 | Rating: 0 | Author: Barry Matinus | Size: 4626 kb | Freeware Go to category: Internet > E-mail Similar software |
| 14. | ActiveXperts Network Monitor 5.4 (activexperts.com) | ||
| and devices. For years, System Administrators, Network Operators and Helpdesk employees have relied upon the power and flexibility and reliability of this Network Monitor tool. The product runs as a service on the Windows NT/2000/XP/2003 platform, and supports Windows, UNIX, LINUX and Novell… | |||
| Updated: Jul 20, 2004 | Rating: 86 | Author: Bart Jonkman | Size: 4599 kb | Shareware Go to category: Internet Similar software |
| 15. | Responsive Knowledgebase 1.01 (ResponsiveSoftware.com) | ||
| KnowledgeBase is a helpdesk tool that allows you to record solutions to tech support problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays theo… | |||
| Updated: Jul 20, 2004 | Rating: 0 | Author: Alan Macy | Size: 437 kb | Demo Similar software |
| 16. | ieSupportManager 1.50 (iecomputersystems.com) | ||
| is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows theo… | |||
| Updated: Sep 4, 2005 | Rating: 0 | Author: Stephen McNamee | Size: 14336 kb | Demo Similar software |
| 17. | ReadyDesk 5.5 (readydesk.com) | ||
| Web based Call Tracking and Help Desk software that helps companies streamline their support processes and provide their customers a higher level of service. Features include automated assignments and notifications, automated e-mail alerts, user customizable interfaces, customizable work flows, live support… | |||
| Updated: Apr 7, 2009 | Rating: 0 | Author: ReadyDesk Development | Size: 4724 kb | Demo Similar software |
| 18. | SupportWizard 6 (supportwizard.com) | ||
| The dynamic FAQ is free and SupportWizard also provides Helpdesk/Call tracking, Asset tracking, Sales Automation, Escalation, Workflow, and Email management within a 100% web interface. It can be purchased or hosted on our servers. A fully customized implementation and training takes just 3-4 days and the software comes with an unconditional money back satisfactiono… | |||
| Updated: Nov 25, 2004 | Rating: 0 | Author: Bridget Conrad | Size: 36000 kb | Shareware Go to category: Audio & Video Similar software |
| 19. | Super Suite 3.0.11.5 (microforge.net) | ||
| Super Suite is the comprehensive systems management solution for IT professionals. Super Suite is a set of three powerful tools that are designed to work together. Network Auditor gives you the power to audit the machines on your network, from your desk. Network Inventory Manager gives you control over your… | |||
| Updated: Jul 20, 2004 | Rating: 18 | Author: Microforge.net LLC | Size: 151 kb | Shareware Go to category: Business Similar software |
| 20. | cpTracker Professional 2.2.6 (berthume.com) | ||
| all files. Use to record all activities, phone calls, todos, etc. - HelpDesk: record and track contact related todos, support calls, etc. Use the following tools to access your data the way YOU need to: - Query/Search Wizard for building custom queries for powerful drilldown. - Report Wizard for… | |||
| Updated: Jan 20, 2006 | Rating: 0 | Author: Greg Berthume | Size: 10894 kb | Shareware Go to category: Business > Project management Similar software |
| 21. | Request Tracker 3.2 (cniche.com) | ||
| Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how… | |||
| Updated: Feb 6, 2009 | Rating: 0 | Author: Michael Wolter | Size: 5343 kb | Shareware Similar software |
| 22. | Network Inventory Manager 3.0.11.5 (microforge.net) | ||
| Network Inventory Manager is a tool that helps network administrators and help desk staff to more easily manage their networks. Network Inventory Manager 3.0 can store your inventory information in MSDE, MSSQL Server 7.0 and MS Access 2000 database formats. The program includes a highly customizable and help desk staff to more easily manage their networks, designed to track the equipment, servicing, software licencing and total cost of ownership of your computer network… | |||
| Updated: Jul 20, 2004 | Rating: 16 | Author: Microforge.net Limited | Size: 151 kb | Shareware Go to category: Business Similar software |
| 23. | Network Inventory Manager 3.0.11.5 (microforge.net) | ||
| Network Inventory Manager is a tool that helps network administrators and help desk staff to more easily manage their networks. Network Inventory Manager 3.0 can store your inventory information in MSDE, MSSQL Server 7.0 and MS Access 2000 database formats. The program includes a highly customizable and help desk staff to more easily manage their networks, designed to track the equipment, servicing, software licencing and total cost of ownership of your computer network… | |||
| Updated: Jul 20, 2004 | Rating: 0 | Author: Microforge.net LLC | Size: 33982 kb | Shareware Go to category: Business Similar software |
| 24. | LBE Desktop Helpdesk 4.0.182 (LbeHelpdesk.com) | ||
| to use helpdesk software, sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work. Sensibly priced:- Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but, ino… | |||
| Updated: Nov 25, 2008 | Rating: 16 | Author: Leigh Business Enterprises Ltd. | Size: 4511 kb | Shareware Go to category: Business > Office Similar software |
| 25. | LBE Web Helpdesk 4.0.131 (lbehelpdesk.com) | ||
| designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed from any machine running a Javascript enabled web browser… | |||
| Updated: Nov 25, 2008 | Rating: 0 | Author: Leigh Business Enterprises Ltd. | Size: 1927 kb | Shareware Go to category: Business > Office Similar software |
| 26. | iTrack Enterprise 2.1F (softopia.com) | ||
| iTrack Enterprise is a database for tracking, reporting, and analyzing internal user or external customer support incidents. With iTrack you can record support and maintenance incidents, categorize and prioritize them, sort or filter by any criteria, print reports, and notify staff and customers by email… | |||
| Updated: Jul 20, 2004 | Rating: 0 | Author: Mark Chenault | Size: 14307 kb | Shareware Similar software |
| 27. | Inventory Manager Lite 1.0 (microforge.net) | ||
| Inventory Manager is a FREE Help Desk and Network Inventory Management program is purpose built to help network administrators and help desk staff to more easily manage the hardware, software and activity on their networks. A company's network may consist of computers, printers, hubs, scanners… | |||
| Updated: Jul 20, 2004 | Rating: 132 | Author: Microforge.net LLC | Size: 15081 kb | Freeware Go to category: Business Similar software |
| 28. | iTrack Workgroup 2.1 (softopia.com) | ||
| iTrack Workgroup is a problem tracking database for support of internal users. iTrack supports automatic e-mail of incident and fix changes via LAN or Internet mail. It is a fully multi-user system with definable levels of security and access privileges, supporting any network supported by Windows 95 or… | |||
| Updated: Jul 20, 2004 | Rating: 16 | Author: Mark Chenault | Size: 13680 kb | Shareware Similar software |
| 29. | Advanced Email Parser Lite 1.23 (mailutilities.com) | ||
| a transport for operational data such as product or service orders, helpdesk requests, business-to-business communications and much more. However, the major drawback of e-mail based systems is that usually trained personnel required to sort and qualify the incoming e-mail messages as well as to extract… | |||
| Updated: Jul 20, 2004 | Rating: 0 | Author: Nikolay Stepankov | Size: 4281 kb | Shareware Go to category: Internet > E-mail Similar software |
| 30. | PlusSuite .Net Control Library 4.0.0.0 (olvio.com) | ||
| a full Class Library, Samples and Demos together with the online helpdesk make this product a highly supported product; -Trial - You can try our controls before you buying them with full features enabled; PlusSuite is a control library containing custom controls and components to be used with the Microsoft .Net Framework and integrated with Visual Studio.NET. All controls areo… | |||
| Updated: Jan 26, 2008 | Rating: 42 | Author: Iulian Ionescu | Size: 10183 kb | Commercial Go to category: Development Tools > dotNET Similar software |
| 31. | AB Sequest 2.4.3 (abandba.com) | ||
| A program for sharing and controlling information on service requests, complaints etc. Useful for real estate managers, helpdesks, all types of distribution (water, gas, electricity etc.) and other situations where information on ongoing events must be available on a network. A program for sharing and… | |||
| Updated: Jul 20, 2004 | Rating: 0 | Author: Anders Gardo | Size: 2021 kb | Shareware Go to category: Business Similar software |
| 32. | Anyplace Control 4.11.4.1 (anyplace-control.com) | ||
| Control your computer securely and reliably from anywhere in the world no matter how far away you are! Leave your heavy desktop PC at home while you are traveling! No need to carry even a notebook! Gain immediate control over your home PC desktop and its files while on the go with Anyplace Control… | |||
| Updated: Sep 24, 2009 | Rating: 51 | Author: Yura Goncharuk | Size: 3343 kb | Shareware Similar software |
| 33. | Atelier Web Remote Commander 6.2 (atelierweb.com) | ||
| Lets you manage servers and workstations from your local computer. AWRC does not require that you install any software on the remote machine. This turns the software particularly useful for accessing remote machines without any previous preparation. AWRC provides lots of powerful tools for remote management… | |||
| Updated: Jun 3, 2007 | Rating: 124 | Author: Jose Pascoa | Size: 2555 kb | Shareware Go to category: Utilities > Internet Tools Similar software |
| 34. | UserMonitor for Classroom or Computer Lab 1.7 (neuber.com) | ||
| Ideal for teachers, instructors, or administrators. Monitoring: UserMonitor shows you what other network computer users see on their display screen. All programs being used are also listed (with path detail) in real time. A history and warning function is included. Demonstrating: UserMonitor is brilliant for… | |||
| Updated: Sep 10, 2004 | Rating: 0 | Author: Neuber Software | Size: 1881 kb | Shareware Go to category: Internet Similar software |
| 35. | iTrack Workgroup 2.1 (softopia.com) | ||
| iTrack Workgroup is a problem tracking database for support of internal users. iTrack supports automatic e-mail of incident and fix changes via LAN or Internet mail. It is a fully multi-user system with definable levels of security and access privileges, supporting any network supported by Windows 95 or… | |||
| Updated: Jul 20, 2004 | Rating: 0 | Author: Mark Chenault | Size: 13680 kb | Shareware Go to category: Audio & Video Similar software |
| 36. | LBE Free Helpdesk 2.5 (free-helpdesk.com) | ||
| multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications,Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details,Transfer of jobs between operators. Free multi-user helpdesk system - noo… | |||
| Updated: Jul 20, 2004 | Rating: 16 | Author: Leigh Business Enterprises Ltd. | Size: 2331 kb | Freeware Go to category: Business Similar software |
| 37. | SmartWebChat 1.0 (smartwebchat.com) | ||
| SmartWebChat offers a free hosted solution to communicate live with your web site visitors, converting them into loyal customers and building strong customer relationships. Offering Interact live with your web site visitors using a powerful rich-text chat application, Interact live with your web site visitors… | |||
| Updated: Aug 2, 2005 | Rating: 0 | Author: Supremacy Financial Corporation | Size: 254 kb | Freeware Similar software |
| 38. | Netman Enterprise Trial 3.5 (net-man.us) | ||
| Netman enterprise trial edition brings in a tool which combines personal productivity with enterprise level applications. It has tools for work group communication, network monitoring and asset management. While one can use it as reminder/to-do list tool for personal use, it allows work group to… | |||
| Updated: Apr 22, 2004 | Rating: 0 | Author: Devanathan Raghavan | Size: 5962 kb | Shareware Go to category: Business Similar software |
| 39. | ieSupportManager Helpdesk 2.06 (iecomputersystems.ie) | ||
| is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows theo… | |||
| Updated: Nov 27, 2009 | Rating: 0 | Author: Stephen McNamee | Size: 20992 kb | Demo Similar software |
| 40. | ATAF-Support 1.5 (ataf.biz) | ||
| form The ATAF-Support application automatic notifies users and helpdesk by when changes are made or questions are updated. ATAF-support is parameter controlled so you can easy setup : Company Name The support Email address Program description Keywords List of programs Program versions… | |||
| Updated: Jul 20, 2004 | Rating: 0 | Author: Christian Rasmussen | Size: 49 kb | Freeware Go to category: Business > Database Management Similar software |
| 41. | Cerberus Helpdesk 2.4.0 (cerberusweb.com) | ||
| Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more. Also includes a branded, web-based support portal provides your customers with an easy-to-use self-help tool, online issue tracking & moreo… | |||
| Updated: Jul 20, 2004 | Rating: 0 | Author: Jeff Standen | Size: 3799 kb | Commercial Similar software |
| 42. | AB Sequest 2.5.0 (abandba.com) | ||
| A program for sharing and controlling information on service requests, complaints etc. Useful for real estate managers, helpdesks, all types of distribution (water, gas, electricity etc.) and other situations where information on ongoing events must be available on a network. A program for sharing and… | |||
| Updated: Aug 15, 2004 | Rating: 0 | Author: Anders Gårdö | Size: 1680 kb | Shareware Go to category: Business Similar software |
| 43. | ASP.NET Chat Pro 3.3 (zbitinc.com) | ||
| or ActiveX. Out of the box comes with "Classic Chat" and "Support Helpdesk" skins. Live Support skin has two separate web-based User Interfaces - one for support operators and one for site visitors. User can modify message font attributes and color. Help files provided for each type of users.Translatable to any language, comes with English, Spanish, French, Hebrew, Arabic, Italiano… | |||
| Updated: Feb 25, 2006 | Rating: 0 | Author: Greg Zinger | Size: 2851 kb | Commercial Go to category: Internet > Chat Similar software |
| 44. | ALLCapture Enterprise 3.0 (allcapture.com) | ||
| ALLCapture records any screen activity and creates in minutes internet ready screen movies, presentations, software simulations and tutorials! ALLCapture records multiple soundtracks during or after video capture. Users can edit their projects with speech bubbles, text objects and special effects. The… | |||
| Updated: Sep 17, 2008 | Rating: 0 | Author: Marc Schuler | Size: 9633 kb | Shareware Go to category: Graphics > Screen Capture Similar software |
| 45. | Beyond Remote Support 2007 (dataapples.com) | ||
| Support your customers remotely thru firewalls in seconds using e-mail, chat, or your website. Similar fuctionality to GoToAssist, LogMeIn Rescue and WebEx Support Center at a fraction of the price. Plus, it runs as a smart client application on your desktop (no logging onto a website!), giving you the… | |||
| Updated: Nov 14, 2007 | Rating: 0 | Author: Michael Berg | Size: 2117 kb | Shareware Go to category: Utilities > Internet Tools Similar software |
| 46. | Disk Performance Analyzer for Networks. 1.0 (executive.com) | ||
| machines that need attention and handle them before they turn into a helpdesk problem. After installing and launching the utility, you are presented with a list of computers on your domain(s) available for analysis. Once you have selected target computers, a small agent is temporarily copied to these computers to begin an analysis. The agent quickly and unobtrusively gathers disko… | |||
| Updated: Sep 11, 2004 | Rating: 89 | Author: Colleen Toumayan | Size: 5119 kb | Freeware Go to category: Utilities > File & Disk Management Similar software |
| 47. | KBase for Outlook 2 (kalmstrom.nu) | ||
| information sharing and support handling application Public Folder HelpDesk for Outlook from kalmstrom.nu Outlook Solutions. Free for purchasers of organizational and developer licenses from kalmstrom.nu. A knowledge base that runs completely in an Exchange Public folder. No extra windows. Works with all versions of MS Outlook. Rich text, html and attached files can be used ino… | |||
| Updated: Sep 8, 2007 | Rating: 0 | Author: Peter Kalmstrom | Size: 8748 kb | Shareware Similar software |
| 48. | Network Server Suite v4.0.2006.188 (network-server-suite.com) | ||
| A comprehensive and highly functional package of monitoring and systems management tools, designed to provide maximum availability of your servers and network devices. With Network Server Suite you can be in control of your network from any location 24 hours a day, 7 days a week. View messages and alerts on… | |||
| Updated: Sep 2, 2006 | Rating: 0 | Author: Carole Chandler | Size: 124937 kb | Demo Go to category: Utilities > Network Utility Similar software |
| 49. | My-CRM 2.51.54 (my-crm.co.uk) | ||
| with receivables and a project/helpdesk module. Manage your contacts with ms word integration for sending letters, appointments and emailing A project module that includes tracking of time, materials and expenses that can be added to an invoice A fully integrated calendar system that will link events to contacts, opportunities and projects You cano… | |||
| Updated: Aug 2, 2006 | Rating: 0 | Author: Paul Oxley | Size: 47864 kb | Commercial Go to category: Business > Accounting Similar software |
| 50. | Mouse Tracks 2007 6.50 (gritware.com) | ||
| by end-users and saved directly in the program. Mouse Tracks is HelpDesk & PC Inventory Software. It keeps track of PC's and related peripherals, software licensing, documentation, purchase orders and help desko… | |||
| Updated: Feb 5, 2009 | Rating: 0 | Size: 18471 kb | Freeware Go to category: Business > Inventory Systems Similar software |
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