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| 1. | Web Help Desk Software for Mac OS X 9.1.24 | ||
| Web Help Desk software for Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. Key Help Desk Softwareo | |||
| Updated: Apr 17, 2009 | Rating: 0 | Author: Web Help Desk Sales | Size: 55296 kb | Shareware Go to category: Business > Office Similar software |
| 2. | Public Folder HelpDesk for Outlook 9.2.5 | ||
| Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or webform. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in | |||
| Updated: Aug 28, 2007 | Rating: 0 | Author: Peter Kalmstrom | Size: 6923 kb | Shareware Similar software |
| 3. | VOIP Call Shop Billing Software 5.1 | ||
| of the call shop billing system is when the caller approaches front desk for making the calls based on deposit, they will be assigned a booth which is free with a token Number. Now they can make calls to whichever destination they wish and the billing system will allow them to make calls to the amount | |||
| Updated: Jul 20, 2004 | Rating: 631 | Author: Syed Nauman Hashmi | Shareware Go to category: Internet Similar software |
| 4. | Ticket Operator | ||
| software (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems. The main characteristic of Ticket Operator are: - Staff | |||
| Updated: Jul 20, 2004 | Rating: 0 | Author: Janice Petros | Size: 221 kb | Commercial Go to category: Internet Similar software |
| 5. | Polar Help Desk Free 4.1 | ||
| Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email integration | |||
| Updated: Apr 11, 2007 | Rating: 0 | Author: Polar Polar | Size: 9722 kb | Freeware Go to category: Business > Office Similar software |
| 6. | Responsive Knowledgebase 1.01 | ||
| KnowledgeBase is a helpdesk tool that allows you to record solutions to tech support problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it haso | |||
| Updated: Jul 20, 2004 | Rating: 0 | Author: Alan Macy | Size: 437 kb | Demo Similar software |
| 7. | ieSupportManager 1.50 | ||
| the complications and costs associated with other more expensive solutions. Also backed up by ieComputerSystems expertise in helpdesk development, ieSupportManager is not just a take it or leave it solution but can be built upon to create an integrating bespoke solution to fit any | |||
| Updated: Sep 4, 2005 | Rating: 0 | Author: Stephen McNamee | Size: 14336 kb | Demo Similar software |
| 8. | Virtual Support Office© 1.2 | ||
| Support Office is a fully automated web based help desk software solution. It will keep your incoming support calls organized and allow your customers to track the progress/solution to their support request by sending e-mail notifications. Also will help you keep track of staff time and task management. Live support rooms for staff to customer direct supporto | |||
| Updated: Jul 20, 2004 | Rating: 0 | Author: Carlos Sosa | Size: 12500 kb | Shareware Go to category: Internet Similar software |
| 9. | Super Suite 3.0.11.5 | ||
| Suite is the comprehensive systems management solution for IT professionals. Super Suite is a set of three powerful tools that are designed to work together. Network Auditor gives you the power to audit the machines on your network, from your desk. Network Inventory Manager gives you control over your time, servicing and software licensing. Using Report Forge, buildo | |||
| Updated: Jul 20, 2004 | Rating: 18 | Author: Microforge.net LLC | Size: 151 kb | Shareware Go to category: Business Similar software |
| 10. | Defect Tracker 7.8 | ||
| Defect Tracker’s bug tracking software also manages your help desk by allowing your customers to submit support tickets directly from your web site. The look and feel of the support manager is fully controlled by your web master. Defect Tracker sports a sophisticated reporting engine that provides a myriad of standard reports and allows your clients to create ad-hoc reports. Foro | |||
| Updated: Sep 2, 2006 | Rating: 0 | Author: Steve Miller | Size: 455 kb | Commercial Go to category: Development Tools > Bug Trackers Similar software |
| 11. | Request Tracker 3.2 | ||
| retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for | |||
| Updated: Feb 6, 2009 | Rating: 0 | Author: Michael Wolter | Size: 5343 kb | Shareware Similar software |
| 12. | RETAIL PLUS LITE 2.5 | ||
| presenting an easy and professional customer checkout. It is a great solution for both the sales counter and telephone order desk. Our mission is to create award winning POS software that delivers the right mix of simplicity, features and price. Why Automate Sales With Retail Plus? A point of sale system serves you by saving time, increasing accuracy and controling whato | |||
| Updated: Nov 25, 2004 | Rating: 0 | Author: Kuno Egger | Size: 4355 kb | Shareware Go to category: Business Similar software |
| 13. | Problem Solved 4.6 | ||
| Solved! 4.6 is a comprehensive but easy to use help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not need to know Java, CGI-Bin, Active Server Pages or even HTML. A wide variety of reports can be filtered using the Query Wizard. Multi user readyo | |||
| Updated: Jan 8, 2005 | Rating: 0 | Author: Dennis Baggott | Size: 6152 kb | Shareware Similar software |
| 14. | Asutype 3.5 | ||
| and repetitive typing tasks, and applies several other innovative solutions to protect you from making unwanted typos and save you lots of time, giving you accurate and fast typing. Asutype's main features include: * Automatic on-the-fly spell checking * Automatic correction of recognized mistakes * Rich options to handle unrecognized mistakes including manual correctiono | |||
| Updated: Jul 1, 2009 | Rating: 32 | Author: Fanix Software | Size: 3032 kb | Shareware Similar software |
| 15. | Asutype 3.5 | ||
| and repetitive typing tasks, and applies several other innovative solutions to protect you from making unwanted typos and save you lots of time, giving you accurate and fast typing. Asutype's main features include: * Automatic on-the-fly spell checking * Automatic correction of recognized mistakes * Rich options to handle unrecognized mistakes including manual correctiono | |||
| Updated: Jul 1, 2009 | Rating: 16 | Author: Fanix Software | Size: 3032 kb | Shareware Similar software |
| 16. | Assistance Desk 1.4 | ||
| Desk software (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems. The main characteristic of Assistance Desk are: - Staff Personalization: each staff member can change certain pointso | |||
| Updated: Jul 20, 2004 | Rating: 22 | Author: Matthew Jacobson | Size: 221 kb | Commercial Go to category: Internet Similar software |
| 17. | Client for Remote Administrator 2.1 | ||
| remote computers from your own. It is a complete remote control solution with all key features such as File Transfer, NT security, Telnet and Multilanguage support included. === What is the "Client for Remote Administrator" ? Those who is already familiar with program Remote Administrator, know that its address book is not too convenient for work with a plenty of computerso | |||
| Updated: Apr 22, 2004 | Rating: 92 | Author: Vladimir Shevchenko | Size: 938 kb | Shareware Go to category: Utilities > Network Utility Similar software |
| 18. | ieSupportManager Helpdesk 2.06 | ||
| the complications and costs associated with other more expensive solutions. Also backed up by ieComputerSystems expertise in helpdesk development, ieSupportManager is not just a take it or leave it solution but can be built upon to create an integrating bespoke solution to fit any | |||
| Updated: Nov 27, 2009 | Rating: 0 | Author: Stephen McNamee | Size: 20992 kb | Demo Similar software |
| 19. | EnvisionAide 4 | ||
| PC this is an indispensible tool when working away from your desk. It can also help you make clear well-focused reports and help your fellow team members work together. EnvisionAide can be used to develop your ideas and draw on the further expertise you have gathered by research. Is there sometimes too much structure in your point of view to easily 'think outside the box'o | |||
| Updated: Jul 20, 2004 | Rating: 0 | Author: Ken Mackenzie | Size: 3508 kb | Shareware Go to category: Internet Similar software |
| 20. | ECTI 1.75 | ||
| online on your website and distribute with your CDRom: ECTI is the solution. You created a complex software which can't be easily explained on paper or a simple HTML page: ECTI is the solution. You want to create at the same time a demonstration of your product which can be read on PC | |||
| Updated: Jun 19, 2006 | Rating: 0 | Author: SARL FPU | Size: 9382 kb | Commercial Similar software |
| 21. | Radix 3.5 | ||
| includes several sophisticated and fully integrated modules: Help Desk, Knowledge Base, Time Tracking, Contact Management, Email Client, Appointment Scheduling, Project Tracking, Expense Tracking, Employee Signout Board, Products, Client Invoicing, Phone Messages, To Do, Personal Notes, Custom Report | |||
| Updated: Sep 26, 2006 | Rating: 0 | Author: Shane Meredith | Size: 27130 kb | Freeware Go to category: Business Similar software |
| 22. | Owl Commander 3.0 | ||
| Commander is a complete solution for managing files for Windows Computer. It's easy-to-use and powerful application designed for users of all levels, from new users, feel themselves non-comfortable with Windows Explorer, and to experienced users who need a powerful file manager, affording all means necessary. Dozens, if not hundreds, file managers for various operating systemso | |||
| Updated: Jun 4, 2009 | Rating: 0 | Author: Leonid Phroog | Size: 2475 kb | Shareware Go to category: Utilities > File & Disk Management Similar software |
| 23. | Radix 3.1 | ||
| includes several sophisticated and fully integrated modules: Help Desk, Knowledge Base, Time Tracking, Contact Management, Email Client, Appointment Scheduling, Project Tracking, Expense Tracking, Employee Signout Board, Products, Client Invoicing, Phone Messages, To Do, Personal Notes, Custom Report | |||
| Updated: Mar 5, 2005 | Rating: 0 | Author: Shane Meredith | Size: 23395 kb | Freeware Go to category: Business Similar software |
| 24. | VistaGlance 1.1 | ||
| and heuristic module based on fuzzy logic. Unlike other similar solutions, VistaGlance indexes average hard disk in several minutes. It needs to index your hard disk only once. After that, VistaGlance monitors and reflects all changes in your file system instantly. The search itself commonly takes less then one second even on large hard disk. The main task of heuristic module is too | |||
| Updated: Apr 1, 2007 | Rating: 0 | Author: Konstantin Artemev | Size: 2429 kb | Freeware Go to category: Utilities > File & Disk Management Similar software |
| 25. | Global Site Support 1.12 | ||
| supported enterprise Customer Relationship Management (CRM) / Help Desk solution designed to help you manage all email and other forms of correspondence with your customers. You are not required to install any software, or upgrade any hardware. Unlike competitive CRM and Help Desk | |||
| Updated: Aug 2, 2005 | Rating: 0 | Author: Kangasoft Development Team | Size: 290 kb | Commercial Similar software |
| 26. | Mouse Tracks 2007 6.50 | ||
| Tracks includes a comprehensive Help Desk system. This allows you to assign tasks and help desk tickets to your technicians. Many different reports can be generated from this information including how many hours you're working for different departments, what types of problems you spend most of your time working with, weekly work reports, etc. You can set differento | |||
| Updated: Feb 5, 2009 | Rating: 0 | Size: 18471 kb | Freeware Go to category: Business > Inventory Systems Similar software |
| 27. | DataTrack System 3.0.7794.7 | ||
| and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. The DataTrack System helps with all facets of your helpo | |||
| Updated: Aug 9, 2009 | Rating: 0 | Author: T.J. Maghni | Size: 11980 kb | Commercial Similar software |
| 28. | MailCOPA Email Client 9.01 | ||
| account sharing email across your network. MailCOPA is the perfect solution for groups such as reservations, technical support, help desks or any application where more than one user needs access to the same emails at the same time. Because MailCOPA updates all shared email users "on the fly", it instantly displays which messages have been opened and/or replied to on everyo | |||
| Updated: Aug 25, 2008 | Rating: 0 | Author: InterVations, Inc. | Size: 16045 kb | Shareware Similar software |
| 29. | Polar Help Desk 4.1 | ||
| Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. As a value-added help desk | |||
| Updated: Apr 12, 2006 | Rating: 0 | Author: Polar Polar | Size: 6784 kb | Commercial Similar software |
| 30. | DNA Helpdesk 2.8 | ||
| by decreasing the number of vendors you are managing, improving help desk support, enforcing configuration standards and effectively migrating to new technologies. Track and manage licenses using the inventory and application metering functionality. Identify illegal and unused software, providing the necessary knowledge to purchase the optimum number of licenses for your enterpriseo | |||
| Updated: Mar 19, 2009 | Rating: 0 | Author: Sharon Craft | Size: 49 kb | Demo Similar software |
| 31. | VueChat Customer Service 1.5 | ||
| Personal Edition is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies. VueChat allows customers and website visitors to contact directly with company representatives or government employees through a web browser. Customers ando | |||
| Updated: Dec 18, 2005 | Rating: 0 | Author: Alexey Suhih | Size: 3402 kb | Shareware Go to category: Business Similar software |
| 32. | Account Reset Console 4.05.070413 | ||
| Account Reset Console provides your Help Desk with a fully audited and delegated way to reset your domain account passwords/account flags via any web browser. One of the most common requests to your help desk is from users that have forgotten their passwords and need them reset | |||
| Updated: Jun 14, 2007 | Rating: 0 | Author: Lieberman Software Corporation | Size: 16619 kb | Commercial Similar software |
| 33. | Diskeeper Trialware for Networks 9.0 | ||
| dollars to fragmentation in the form of lost productivity, help desk traffic and premature replacement of troublesome systems. Daily defragmentation is the solution. That's why you need Diskeeper®, the Number One Automatic Defragmenter™ with over 16 million licenses sold. Diskeeper simply puts an end to fragmentation – period. All you do is "Set It and Forget It"®o | |||
| Updated: Aug 2, 2005 | Rating: 0 | Author: Colleen Toumayan | Size: 91887 kb | Demo Go to category: Utilities > System Tools Similar software |
| 34. | Random Password Manager 3.02.070323 | ||
| accounts on all your systems. Web based interface allows your Help Desk to get the current password in effect for each system. SQL Server based solution. Password randomization of your common accounts on all your systems. Web based interface allows your Help Desk to get the current password in effect for each system. SQL Server basedo | |||
| Updated: Jun 4, 2007 | Rating: 0 | Author: Lieberman Software Corporation | Size: 27185 kb | Commercial Similar software |
| 35. | Owl Commander 2.2 | ||
| Commander is a complete solution for managing files for Windows Computer. It's easy-to-use and powerful application designed for users of all levels, from new users, feel themselves non-comfortable with Windows Explorer, and to experienced users who need a powerful file manager, affording all means necessary. Dozens, if not hundreds, file managers for various operating systemso | |||
| Updated: Jan 8, 2009 | Rating: 0 | Author: Leonid Phroog | Size: 2145 kb | Shareware Go to category: Utilities > File & Disk Management Similar software |
| 36. | VersaSRS HelpDesk 4.0.0 | ||
| Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing theo | |||
| Updated: May 20, 2008 | Rating: 0 | Author: VersaDev Sales | Size: 9950 kb | Freeware Similar software |
| 37. | iShow tutorial builder standard 2.1 | ||
| is an easy-to-use presentation software. IShow provides complete solutions designed to lower the cost and improve the effectiveness of training, support, sales and marketing. Training Reduce travel expenses with web-based Flash Tutorials Improve new employee productivity with online training Make it easier for staff to learn new skills with 24/7 online learning. Supporto | |||
| Updated: Aug 2, 2005 | Rating: 0 | Author: 1st studio | Size: 15611 kb | Shareware Similar software |
| 38. | Radix 3.5 | ||
| includes several sophisticated and fully integrated modules: Help Desk, Knowledge Base, Time Tracking, Contact Management, Email Client, Appointment Scheduling, Project Tracking, Expense Tracking, Employee Signout Board, Products, Client Invoicing, Phone Messages, To Do, Personal Notes, Custom Report | |||
| Updated: Sep 26, 2006 | Rating: 0 | Author: Shane Meredith | Size: 27130 kb | Freeware Go to category: Business Similar software |
| 39. | ManageEngine ServiceDesk Plus 7.5 | ||
| ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you theo | |||
| Updated: Mar 12, 2009 | Rating: 0 | Author: Mouttou Sidambaram | Size: 44032 kb | Freeware Go to category: Business > Office Similar software |
| 40. | iShow tutorial builder professional 2.1 | ||
| is an easy-to-use presentation software. IShow provides complete solutions designed to lower the cost and improve the effectiveness of training, support, sales and marketing. Training Reduce travel expenses with web-based Flash Tutorials Improve new employee productivity with online training Make it easier for staff to learn new skills with 24/7 online learning. Supporto | |||
| Updated: Sep 2, 2005 | Rating: 0 | Author: 1st studio | Size: 15612 kb | Shareware Go to category: Business > Presentation Tools Similar software |
| 41. | iShow tutorial builder standard 2.1 | ||
| is an easy-to-use presentation software. IShow provides complete solutions designed to lower the cost and improve the effectiveness of training, support, sales and marketing. Training Reduce travel expenses with web-based Flash Tutorials Improve new employee productivity with online training Make it easier for staff to learn new skills with 24/7 online learning. Supporto | |||
| Updated: Sep 2, 2005 | Rating: 0 | Author: 1st studio | Size: 15611 kb | Shareware Go to category: Business > Presentation Tools Similar software |
| 42. | VI Service Desk 4.0 | ||
| Home Page •Discussion Board for informal exchange of ideas and solutions •Pre-Approved Knowledge Base for both End Users and Analyst/Managers •Bi-directional Correspondence Communication between User and Analyst •Fully documented Audit Trails on all forms •Auto Assignment Rules based on Ticket Category and Location •Multi-level Category creation with view filteringo | |||
| Updated: Feb 11, 2009 | Rating: 0 | Author: Maurizio Russomanno | Size: 3743 kb | Commercial Similar software |
| 43. | Whaddidoo Trouble Tracker 1.75 | ||
| There are plenty of times you'll remember the problem, but not the solution. Most knowledgebases are unweildy things that slow you down more than help, if you're lucky enough to have one at all. Whaddidoo was created to provide a painless user interface to a knowledgebase. As you enter your current | |||
| Updated: Jul 15, 2006 | Rating: 0 | Author: Michael Johnson | Size: 1484 kb | Shareware Similar software |
| 44. | AutoFAQ Addin 1.0 | ||
| - knowledge base solution for everyone! - Reduce your support time. - Provide instant answers to your customers questions, 24/7. - Simple to use, yet powerful enough to slash your support time. - Innovative powerful trainable search technology. - Clever trainable answering machine. - Trainable auto mail-classifier. - Trainable natural language processor. - Trainableo | |||
| Updated: Oct 21, 2005 | Rating: 0 | Author: Andrey Soloduhin | Size: 600 kb | Freeware Similar software |
| 45. | VueChat Customer Service 1.5 | ||
| Personal Edition is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies. VueChat allows customers and website visitors to contact directly with company representatives or government employees through a web browser. Customers ando | |||
| Updated: Dec 28, 2005 | Rating: 0 | Author: Alexey Suhih | Size: 3402 kb | Shareware Go to category: Business Similar software |
| 46. | EMCO Remote Desktop 4.2.1 | ||
| Remote Desktop is a remote desktop management solution for professionals, education and business in a wired and wireless Microsoft network Reduces administration costs and enhances productivity all from a central location Software and Hardware information gathered from remote computer's Remote Desktop can scan your remote client's for many useful information such as Service Packo | |||
| Updated: Aug 30, 2009 | Rating: 0 | Author: Igor Vinnykov | Size: 10290 kb | Shareware Similar software |
| 47. | VistaGlance 1.1 | ||
| and heuristic module based on fuzzy logic. Unlike other similar solutions, VistaGlance indexes average hard disk in several minutes. It needs to index your hard disk only once. After that, VistaGlance monitors and reflects all changes in your file system instantly. The search itself commonly takes less then one second even on large hard disk. The main task of heuristic module is too | |||
| Updated: Apr 5, 2006 | Rating: 0 | Author: Konstantin Artemev | Size: 2429 kb | Freeware Go to category: Utilities > Automation Tools Similar software |
| 48. | DTMS Issue Control 1.5 | ||
| Control is a quality low cost help desk and remote support solution designed to track and organize work order requests, remotely control devices on a local area network, and over the internet using a client initiated support connection. The software is easy to use and install and is very flexible. Features: Logs, numbers, organizes, and prioritizes work order requestso | |||
| Updated: Aug 24, 2007 | Rating: 0 | Author: David Whapham | Size: 11230 kb | Demo Similar software |
| 49. | Flash Video MX SDK V2 2.0.3.0 | ||
| Video MX SDK V2 is placed on the shelf for the on-demand solution to convert video to Flash under COM environment and command line environment. Videos and audios in AVI, WMV, MOV, FLV, MP4, H.264,MPEG, MPG, VOB, 3GP, 3G2, DVD, DV, MP3, WMA, MP3, etc. are all supported, and On2 VP6, VP6 encoded FLV with the alpha, MP4 encoded by H.264, H.263 video codecs are within reach too. Theo | |||
| Updated: May 19, 2008 | Rating: 0 | Author: Bob King | Size: 9170 kb | Shareware Go to category: Audio & Video > Video Similar software |
| 50. | I'm OnCall 1.0 | ||
| OnCall is a secure online help desk management solution that gives you instant, on demand remote control of your customer's PC across the Internet, without the need to pre-install software. You can log in to I'm OnCall from any web browser, to provide remote support services to your customers | |||
| Updated: Aug 12, 2006 | Rating: 0 | Author: Brian Howden | Commercial Go to category: Utilities > Network Utility Similar software |
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