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| 1. | Active Web Helpdesk 2  (activewebsoftwares.com) | ||
| Helpdesk Manager. It works by routing the Customer questions to the proper Helpdesk Personnel. Helpdesk Personnel then answer the question (email sent to the customer) and can save it to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized. The source code with Access or MS SQL database is availableo… | |||
| Updated: Feb 5, 2007 | Rating: 0 | Author: Alvin Lu | Size: 520 kb | Demo Go to category: Internet Similar software |
| 2. | ActiveXperts Network Monitor 5.4 (activexperts.com) | ||
| and devices. For years, System Administrators, Network Operators and Helpdesk employees have relied upon the power and flexibility and reliability of this Network Monitor tool. The product runs as a service on the Windows NT/2000/XP/2003 platform, and supports Windows, UNIX, LINUX and Novell… | |||
| Updated: Jul 20, 2004 | Rating: 71 | Author: Bart Jonkman | Size: 4599 kb | Shareware Go to category: Internet Similar software |
| 3. | TekTracer 6 (scitrans.com) | ||
| overcomes limitations of other low-cost helpdesk and Inventory management applications. Its relational database features allow for detailed tracking of software licenses and equipment installation. TekTracer is supplied in versions for Access 97, 2000 and XP. The shareware version is fully usable. Provided by SciTrans - "Writing and Graphics for a complex world."o… | |||
| Updated: Jul 20, 2004 | Rating: 0 | Author: David Loeff | Size: 739 kb | Shareware Similar software |
| 4. | rapidHELP 2.1 (rapidhelp.net) | ||
| rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking absence, stand inso… | |||
| Updated: Jul 20, 2004 | Rating: 16 | Author: rapidHELP Software Hermes & Nolden GbR | Size: 46080 kb | Demo Go to category: Business > Personal Info Managers Similar software |
| 5. | Outlook HelpDesk 7 (kalmstrom.nu) | ||
| Helpdesk helps your support team organize and efficiently work with support cases. Incoming problems and requests are gathered and organized in Outlook, and distributed among your support managers with ease. Outlook Helpdesk is based on Exchange public folders, which enables simple but efficient information sharing among multiple users. Support cases are stored ino… | |||
| Updated: Nov 25, 2004 | Rating: 0 | Author: Peter Kalmstrom | Size: 1057 kb | Shareware Go to category: Business Similar software |
| 6. | Network Inventory Manager 3.0.11.5 (microforge.net) | ||
| store your inventory information in MSDE, MSSQL Server 7.0 and MS Access 2000 database formats. The program includes a highly customizable interface and a sophisticated reporting module, allowing you to manage the equipment and softare on your network, deal with any troubles that arise, track… | |||
| Updated: Jul 20, 2004 | Rating: 16 | Author: Microforge.net Limited | Size: 151 kb | Shareware Go to category: Business Similar software |
| 7. | Network Inventory Manager 3.0.11.5 (microforge.net) | ||
| store your inventory information in MSDE, MSSQL Server 7.0 and MS Access 2000 database formats. The program includes a highly customizable interface and a sophisticated reporting module, allowing you to manage the equipment and softare on your network, deal with any troubles that arise, track… | |||
| Updated: Jul 20, 2004 | Rating: 0 | Author: Microforge.net LLC | Size: 33982 kb | Shareware Go to category: Business Similar software |
| 8. | LBE Desktop Helpdesk 4.0.181 (LbeHelpdesk.com) | ||
| to use helpdesk software, sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at… | |||
| Updated: May 6, 2008 | Rating: 16 | Author: Leigh Business Enterprises Ltd. | Size: 5183 kb | Shareware Go to category: Business > Office Similar software |
| 9. | LBE Web Helpdesk 4.0.129 (lbehelpdesk.com) | ||
| designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed from any machine running a Javascript enabled web browser. Powerful HelpDesk Software:- LBE Web Helpdesk will help youo… | |||
| Updated: May 7, 2008 | Rating: 0 | Author: Leigh Business Enterprises Ltd. | Size: 2304 kb | Shareware Go to category: Business > Office Similar software |
| 10. | iTrack Workgroup 2.1 (softopia.com) | ||
| Workgroup is a problem tracking database for support of internal users. iTrack supports automatic e-mail of incident and fix changes via LAN or Internet mail. It is a fully multi-user system with definable levels of security and access privileges, supporting any network supported by Windows 95 or Windows NT. Because the database is stored in Microsoft Accesso… | |||
| Updated: Jul 20, 2004 | Rating: 16 | Author: Mark Chenault | Size: 13680 kb | Shareware Similar software |
| 11. | iTrack Workgroup 2.1 (softopia.com) | ||
| Workgroup is a problem tracking database for support of internal users. iTrack supports automatic e-mail of incident and fix changes via LAN or Internet mail. It is a fully multi-user system with definable levels of security and access privileges, supporting any network supported by Windows 95 or Windows NT. Because the database is stored in Microsoft Accesso… | |||
| Updated: Jul 20, 2004 | Rating: 0 | Author: Mark Chenault | Size: 13680 kb | Shareware Go to category: Audio & Video Similar software |
| 12. | ENT Server (Desktop Edition) 1.4.21 (microforge.net) | ||
| end users. Built using industrial strength MS SQL Server 2000 databases, Enterprise Server provides core functionality and services, for a variety of tightly integrated modules, that allow you to collaborate with co-workers, manage your IT Assets and maintain a help desk to support users both… | |||
| Updated: Jun 26, 2006 | Rating: 0 | Author: Microforge.net LLC | Size: 88627 kb | Commercial Similar software |
| 13. | rapidHELP 2.1 (rapidhelp.net) | ||
| rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking absence, stand inso… | |||
| Updated: Aug 2, 2005 | Rating: 0 | Author: rapidHELP Software Hermes & Nolden GbR | Size: 46080 kb | Shareware Go to category: Business Similar software |
| 14. | ENT Server Corporate Edition 1.4.21 (microforge.net) | ||
| end users. Built using industrial strength MS SQL Server 2000 databases, Enterprise Server is provides core functionality and services, for a variety of tightly integrated modules, that allow you to collaborate with co-workers, manage your IT Assets and maintain a help desk to support users both within and outside your organization. ENT Server was written, from the ground upo… | |||
| Updated: Jun 26, 2006 | Rating: 0 | Author: Microforge.net LLC | Size: 158891 kb | Commercial Similar software |
| 15. | Public Folder HelpDesk for Outlook 8 (kalmstrom.nu) | ||
| on helpdesk tickets in Outlook. Auto-create tickets from email. Describe problems using attached files and rich text. Categorize tickets based on configurable lists of problem types. Get information from the Outlook contacts or the GAL. Open tickets are stored both in Outlook and in an Access or SQL database. Closed tickets are retained only in theo… | |||
| Updated: Apr 18, 2006 | Rating: 0 | Author: Peter Kalmstrom | Size: 2314 kb | Shareware Go to category: Business > Office Similar software |
| 16. | FAQ Software 3.0 (kblance.com) | ||
| system allows user questions to be saved and added to the database, while the admin too can add as many questions as he/she wants under categories. The knowledge base script allows the admin to define difficult or not easily understandable terms, hence using the glossary feature, so that when viewing an entry in your knowledgebase, your users simply roll their mouse over theo… | |||
| Updated: Aug 27, 2007 | Rating: 0 | Author: Terry Martin | Size: 1 kb | Shareware Go to category: Graphics > Photo Editors Similar software |
| 17. | EasyDesk helpdesk 1.5 (ziggyred.com) | ||
| Helpdesk is a simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use. A fully working trial version can be downloaded from the download page. Registration costs just $49.0 Multiple suppoprt staff may share access to a common database hosted on a network resource or simply use theo… | |||
| Updated: May 19, 2008 | Rating: 0 | Author: Adam Wilden | Size: 4882 kb | Shareware Similar software |
| 18. | FactotumNOW IT Management Repository 3.42 (factotumnow.com) | ||
| to consolidate data from monitoring tools into a single repository database and enforces workflows (such as manager's approval for change requests). It includes a PHP frontend for submission of requests to the IT department. IT accesses the repository through a GUI client. All repository data is stored in PostgreSQL. A robust engine automates the data collection and theo… | |||
| Updated: Aug 9, 2007 | Rating: 0 | Author: Andre Neu | Size: 185013 kb | Commercial Go to category: Utilities > Network Utility Similar software |
| 19. | Public Folder HelpDesk for Outlook 9.2.5 (kalmstrom.com) | ||
| on helpdesk tickets in Outlook. Create tickets from e-mail or webform. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook ifo… | |||
| Updated: Dec 29, 2007 | Rating: 0 | Author: Peter Kalmstrom | Size: 7589 kb | Shareware Go to category: Business > Office Similar software |
| 20. | Public Folder HelpDesk for Outlook 9.2.5 (kalmstrom.com) | ||
| on helpdesk tickets in Outlook. Create tickets from e-mail or webform. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook ifo… | |||
| Updated: Aug 28, 2007 | Rating: 0 | Author: Peter Kalmstrom | Size: 6923 kb | Shareware Similar software |
| 21. | TechAid ASP 2.1 (techaidsw.com) | ||
| time reporting and task tracking system that is accessed from a web browser. TechAid ASP can be used from any computer that can communicate with the web server where the program is installed. TechAid ASP is an Active Server Page program that can be installed on Internet Information Server version 4 or… | |||
| Updated: Jul 20, 2004 | Rating: 0 | Author: TechAid Software | Size: 860 kb | Freeware Go to category: Business Similar software |
| 22. | Flash Pionner Live Support Chat 1.7 (flashpioneer.com) | ||
| real-time doodle and animation smiley besides advanced functions of database integration, multi-language and multi-platform support. It is a white brand system which can be customized at your requirements, in interface of chat client, even the functions.With help of the detail documents, the… | |||
| Updated: Feb 19, 2008 | Rating: 0 | Author: Flash Pioneer Software | Size: 6751 kb | Shareware Go to category: Utilities > Internet Tools Similar software |
| 23. | Help Desk for IIS 2.1 (misutilities.com) | ||
| or working from home. All features of Help Desk for IIS can be accessed though a web browser on virtually any operating system. - It's an ISAPI extension for Microsoft Internet Information Services. You can easily install it on your web server. - Receive and send email requests. - Knowledge base. All common questions can be placed into knowledge base. The overallo… | |||
| Updated: Dec 22, 2006 | Rating: 0 | Author: MIS Utilities | Size: 4208 kb | Shareware Go to category: Business > Inventory Systems Similar software |
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